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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Customer Service Great place to get a vehicle! They greeted me timely and made me feel welcomed. They took their time with me, didn't rush or push and helped me find a vehicle for my lifestyle, budget and one I loved. I will forever be a Jeep driver.
Business response:
We're glad we could be of service! Thanks for your awesome review!
Buying experience I had a great buying experience at your dealership. Steven was great to work with. Extremely helpful and knowledgeable. When I arrived he had everything ready. He was very efficient and very friendly.
Business response:
We're so happy to hear it! Thanks for your positive review!
Stephen was awesome Loved working with him and would definitely recommend working with to any of my friends. He helped me stay in my budget and was not pushy at all.
Business response:
Thank you for your review! We're glad our team could help out!
Loving my new baby I love this place and people I’ve never had such a great easy car buying experience until I went here today to purchase my new 2019 Dodge Challenger. Outstanding customer service very knowledgeable friendliness the whole team Spencer Fernando Stephen some more of there sales team all work together to get me exactly what I wanted. I left a extra happy customer and I’m highly recommending this dealership for your next purchase.
Business response:
Thank you so much for this excellent review! We appreciate your feedback and can't wait to see you again!
recalls needed . 1 was done. 1 was not. Air box left off . Vehicle needed 2 recalls done. appointment set for Monday. reset to Wednesday. only 1 recall was done. During visit tried to sell me services that were not needed. Left my air box off. Closed hood. bent a/c line , pushed light into hood. Found after getting home dealing with the sound. Looked at airfilter. Was already replaced. Yes tried to sell me new one. On top of it. Only 1 recall was done and no parts for other. Total waste of time. Was already hard enough to ma... read more
Business response:
We're very sorry about this, Ken. We would like to discuss it further so we can come to a resolution together. Please give Will, our service manager, a call at (615) 614-8243 at your earliest convenience, thank you.
Service My Jeep needed an Oil Change and Tire Rotation. Tonya the service rep was as always wonderful, greeted me with a smile and quickly took care of me. The process was quick and painless. Franklin CDJR is a 5 star experience!
Business response:
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!
Very poorly operated This dealership was the first one my daughter dealt with after obtaining a new job. Reviewing her lease documents, seeing how she has been treated through her lease, and seeing how shoddy their paperwork, management and communication has been throughout the time of her lease, I am appalled. Reviewing her lease documents with an attorney, I am told that several things done at the time of purchase were frankly inappropriate, if not worse. She decided to purchase another vehicle prior to the end of the prev... read more
Business response:
This is not the type of service we strive for, and our service manager would like to discuss this with your further to rectify the situation. Please reach out at your earliest convenience. Thank you. (615) 614-8243
Service Carried our Jeep in for routine maintenance yesterday and it was a great experience, primarily due to the professional, knowledgeable and courteous service representative Brandy!
Business response:
Kat, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jeff was awesome! This was my 2nd lease from FCDJR. When I walked in I knew what I was looking for and Jeff showed me all my options...we walked out to the vehicles, I decided on the color and we went back inside to work out the numbers. I was on a time crunch because of my son's football game, so he worked hard to get everything done quickly. We were able to hammer out details before I left for the game, and he was there the next morning with paperwork ready for me to sign and the Jeep waiting for me. It was a great experie... read more
Business response:
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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