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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Unapologetically dishonest and completely derelict in their service. I hate to leave negative reviews but I would not under any circumstances bring my vehicle to be serviced here again. After charging me for more service than my vehicle was worth they still did not repair the issue, they refused to answer a text or call for months and eventually agreed to relook at it - resulting in an estimate for another $5k (!) to fix the problem I already paid _thousands_ for. After one more attempt to request they make things right, the... read more
Business response:
This Review is a distortion and misrepresentation of what occurred. We stand by our technical diagnostic and service repair work performed and business ethics
I've purchased two vehicle's from SouthFork, both purchases we're quick and easy! 💪😎🫡
Apparently my time is not valuable. My scheduled appointment time to wait for my vehicle was 8 am, my vehicle didn't even go into the shop until 9. I was told the wait would be 1 to 1 1/2 hours when I scheduled it. When I got there this morning I was told 1 and a half to 2 hours, and I waited over 3 hours. I'm not impressed.
¡No consigas tu coche arreglado aquí! Continué tratando de contactar al gerente sobre el machánico y no hubo respuesta. Estoy seguro de que un día alguien terminará viendo beber en el trabajo o evidencia que queda en su vehículo como yo.
Great dealership. Process was fast and easy and were helpful with everything, highly recommend it here.
Very slow and frustrating repair service with limited to no updates or progress. Service advisor had continued excuses of sick or no workers for several weeks. Service advisor also didn’t offer any type of courtesy for the extended wait. I had to tow my vehicle to a different dealership to complete the repair. I would not recommend this dealership to anybody. They lost a customer and my business.
Every person I had to work with there is always really nice and helpful whether it’s in the service or sales department
Vincent Nataro, was a great salesman & his team are very professional & friendly, My recommendation is to see his team.
Business response:
Rosa, thanks for the positive feedback on working with Vincent. We're delighted he effortlessly accommodated your interest in a new vehicle. We wish you so much happiness in your upcoming travels, from all of us at Lia CDJR!
Excellent client service and awesome sales team. Craig, Andrew, and Steph were top notch and extremely courteous
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,300 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.
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