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Franklin Chrysler Dodge Jeep Ram

4.2
  • Franklin, TN

About this business

Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more

Location details

1124 Murfreesboro Road B, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.24,219 reviews
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jeepgirl's profile image
7 years ago

Bought a 2019 Jeep Cherokee. Buying the new Jeep at Franklin Chrysler Jeep was excellent. Stephen was great to work with. I am enjoying the vehicle. Would highly recommend to anyone. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Sherrytull's profile image
Sherrytull 
7 years ago

Fantastic experience!!! Stephen was great!!! Steered us to exactly what we needed!! We had a great experience!! We came looking for one car but ended up with a much better fit for us!! Very grateful for how he and the staff worked with us!! 

Business response:

Sherrytull, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

Erc2733613's profile image
Erc2733613 
7 years ago

Poor Service I would give no stars if possible. This is by far the worst service experience ever. I am on my second Jeep and it will be my last. The service department over commits and under delivers. 

Jedwards76's profile image
Jedwards76 
7 years ago

First Class Service and Treatment Jordan Williams gave my wife and I a five star buying experience. Completely dodging the car salesman stereotype, it was no pressure, no rush, LOTS of Q&A, lots of my kid all over him, lots of knowledge with detailed explanation and demonstrated the “how to’s” when you buy a vehicle and how to operate something that that has more bells and whistles than you know what to do with. Test drive was not rushed as he really demonstrated the many features (safety, auto-parking, media entertainment, ... read more

Jeff's profile image
7 years ago

Jeep Wrangler Purchase I had an excellent experience buying a Jeep at Franklin Jeep. Negotiations were tough but ultimately I was able to get a deal that I think was very happy with. I took delivery of my Jeep the same day and it was detailed perfectly. My salesman Gerard was professional and explained the operation of the entire vehicle, his attitude was fantastic even though he had to stay 3 hours past his normal quitting time. Numerous employees stayed late to ensure my new Jeep was delivered perfectly. I would really rec... read more

paddymac's profile image
7 years ago

Fantastic service I have bought 2 Jeep Cherokees from Franklin Chrysler Dodge Jeep over last 4 years and the experience was tip top. Rodney Newberry in finance was particularly helpful and worked hard to get me the best terms of my loan as well as refund on extended warranty on previous Jeep. They are very honest and customer focused. I also had great experiences with the service department and they have provided me free oil changes and checkups over first 2 years. I highly recommend this dealership for buying a new or used ... read more

Thansen321's profile image
Thansen321 
7 years ago

The best car buying experience I ever experienced My credit is poor, my income is low and when everyone else turned me down or wanted a big down payment these guys helped me out. They worked just as hard for me if not harder than if I’d walked in with gold on my fingers and cash overflowing. From my pockets. So they gave me the fresh start and benefit of the doubt. I walked away with a brand new vehicle. I love it. 

meganbrady's profile image
meganbrady 
7 years ago

Ask for Stephen Farrar when you visit! My husband and I had been shopping for a new car for a couple weeks and hadn't had the best experience with the sales people we had come across. Thankfully Stephen turned this around for us. He was great at asking us questions about what we were looking for, he followed up with us regularly, and made sure we had everything we needed after we left the dealership. He even went so far as to check on us a couple days after we bought the car. I was beyond impressed with his service and atten... read more

Klgates's profile image
7 years ago

Friendly and great! Stephen was great! Very helpful, patient, listened to what I wanted, and was willing to get the best deal possible for me! Greg Shuman was very helpful, informative when it came to finances and paperwork, and personable. Thank you guys! 

Frequently asked questions about Franklin Chrysler Dodge Jeep Ram

How is Franklin Chrysler Dodge Jeep Ram rated?

Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews. 

When is Franklin Chrysler Dodge Jeep Ram open?

Franklin Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m. 

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