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Forever 21, Inc.

2.3

About this business

Location details

2001 S Alameda St, Los Angeles, CA, 90031, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.3484 reviews
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Vonetta Von Smith's profile image
Vonetta Von Smith 
8 years ago

Forever 21 Effen SUCKS THERE CUSTOMER SERVICE IS THE WORST EVER .PLEASE DONT BUY ANYTHING ONLINE WITH AN ONLINE RETURN ONLY BECAUSE IF YOU DO TRY TO RETURN IT THEY WILL LIE AND SAY IT HAD NO TAGS AND WONT REFUND ANY OF YOUR MONEY. ITS A SCAM AND A PHILIPINO PARTY IN THE BACK GROUND WHEN YOU TRY TO SPEAK U CAN'T HEAR ANYTHING OVER THERE LOUD ASSES TALKING AND PLAYING AND THEY WILL HANG UP ON U . FOREVER 21 CUSTOMER SERVICE can Blow A Big Nasty Dirty Cock for the level of service I received 

Megan Elizabeth's profile image
Megan Elizabeth 
8 years ago
Carolin De La Rosa's profile image
Carolin De La Rosa 
8 years ago

Worst customer service ever!!!!!!!!!! Waiting for a refund for a returned order and the rep just literally sighed into the phone like I was bothering him and told me he can't help me!!! His name was DRAKE! Do not order anything online from this company! They should be ashamed of themselves! 

Maya Rodriguez's profile image
Maya Rodriguez 
8 years ago
Hanna Ann Brandow's profile image
Hanna Ann Brandow 
8 years ago

Long story short, someone decided it was acceptable to PEE in the dressing room at forever 21. Unfortunate for me, I was the next person to enter said dressing room. SO, my personal jeans, my personal keds, and the dress I wanted to buy got soaked in urine. Upon bringing this to the manager, I was offered 60% off clothing I NEEDED TO BUY or else I would have had to leave the store naked. After BUYING cheap leggings and shoes, and going to the restroom to wash my hands, the manager ran after me and refunded me for what I boug... read more

Christine Abbott's profile image
Christine Abbott 
8 years ago
Erica Griffin's profile image
Erica Griffin 
8 years ago

This is by far the worst place to order from. Workers there are horrible even the supervisor Joan.M. Which is sad if you want a refund for something you paid 2 day shipping for, be prepared to wait about 3 weeks for it. Tried to speak with someone above a supervisor I was told there is not one. What a fuckin joke. 

Latrice Marion-Jones's profile image
Latrice Marion-Jones 
8 years ago

HORRIBLE HORRIBLE CUSTOMER SERVICE! I placed an order yesterday moring @ 6am online and paid $22.95 to have it delivered today its now noon & my order is still processing, called cs...very rude rep & unprofessional..they are very nonchalant with a they dont care either way attitude... then he advised me he couldnt guarantee that my order will be delivered today, yet I paid $22.95 for next day delivery. I advised to cancel my order I will not be spending another penny with this company! 

Kristina Hester's profile image
Kristina Hester 
8 years ago

they charged a late fee on top of a late fee to keep a balance on a card paid in full. comenity bank is fraud and has violated us , do not use a comenity card forever 21 vs 

Frequently asked questions about Forever 21, Inc.

How is Forever 21, Inc. rated?

Forever 21, Inc. has a 2.3 star rating with 484 reviews. 

When is Forever 21, Inc. open?

Forever 21, Inc. is open now. It will close at 9:00 p.m.  

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