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Forever 21, Inc.

2.3

About this business

Location details

2001 S Alameda St, Los Angeles, CA, 90031, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.3484 reviews
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Terry Terry's profile image
Terry Terry 
7 years ago

Forever21 is a RIP off. Dont order from them. If fedex say they ship your item's and you didn't receive it. Forever21 isn't doing nothing to help me. So I'm just out of $106.00 and not items. I been trying to get help from June 13th to July 19th nothing I called corporate and left a message nothing yet. And now corporate # just be busy. 

Ayanna Stoudamire's profile image
Ayanna Stoudamire 
7 years ago

Horrible customer service. Cheap products. 

Lala Jeff's profile image
Lala Jeff 
7 years ago

Never order from here online. Never buying from Forever 21 again. Bought two things with expressed shipping for a planned vacation. When the ordered got here nothing I ordered was inside of the bag. Instead, there were a bag of screws!!!! I emailed and called several times and so far nothing has been done! Never will I ever order from them. 

Nyla A. Robinson-Glover's profile image
Nyla A. Robinson-Glover 
7 years ago

I placed an order that I NEVER received for my son's 19 birthday back in April. Forever 21 has denied my claim for, get this, $46.00. Forty six dollars!! They told me Fed Ex says they delivered the package so my claim is no longer valid. I will never ever never ever shop at forever 21 again. And I work in school district, I will be telling it ALL! 

Cynthia Hawkins's profile image
Cynthia Hawkins 
7 years ago

i CANNOT GET THRU TO CUSTOMER SERVICE NUMBER. BEEN CALLING SINCE 8 AM AND IT'S NOW AFTER 10AM AND THE RECORDING I GET IS THAT THEY ARE CLOSED AND WILL REOPEN AT 5AM PST BUT ITS WAY PAST THAT. ANYONE KNOW HOW TO GET AHOLD OF THEM? 

Maria Morales's profile image
Maria Morales 
7 years ago
Pai-song Wu's profile image
Pai-song Wu 
7 years ago

Hi Forever 21 and All others, our company will host 2018 China Digital Marketing and Tech-Revolution Forum. It will be held on June 7th to 8st in Shanghai, China, hence, many High level speaker to share their experience. Shell I have your e-mail address that I can send you more information. 

Giovonni Radilla's profile image
Giovonni Radilla 
7 years ago
Masha Furmanova's profile image
Masha Furmanova 
7 years ago

When I asked to speak to a manager - the woman put me on hold, and when she returned, she told me that the "multiple managers" she had asked for assistance were all on another line. I could receive a call back - but, I refused. Then she told me "well to tell you the truth, there is nobody here to make that decision." I cannot believe that a company employee could lie like that. 

Frequently asked questions about Forever 21, Inc.

How is Forever 21, Inc. rated?

Forever 21, Inc. has a 2.3 star rating with 484 reviews. 

When is Forever 21, Inc. open?

Forever 21, Inc. is closed now. It will open at 10:00 a.m. 

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