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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great service I brought my 2014 Forester in because the battery had died earlier in the day and I wanted it checked out because 1) it is used for my business--dependable transportation is a MUST for me, and 2) it was still under warranty. It was due for oil change and rotation of tires and I also asked them to check the lower AC/heat vents. The staff was very helpful. I got an appointment that very afternoon. Ryan spotted the battery problem the moment he checked the back "secret" light. It had inadvertently been turned on--... read more
Honest and transparent, what more could you ask for? I started looking for a new car close to 4 months ago and inquired through the website about a particular car. I received an E-Mail from Alex Moffett and we started to kick around some numbers. He was always prompt and transparent with me - easily the best car buying experience I've had from inquiring on the website to signing the last document. When I came to the showroom to check out two vehicles I actually sat down with Bob Falcone (the owner) to run the final quote. He... read more
The owner is pompus and disrespectful They did not stand by their inspection, they lied, the onwer was rude and disrespectful. I would never recommend this place to anyone. We have lost all faith in Subaru as a company because of them.
Service Steve Halloran is absolutely outstanding!...he is friendly, listens well and goes out of his way to provide superlative customer service. Highly recommend Steve and his entire team at Falcone.
Perfect place for buying a new (to me) car I had a great experience with Falcone - I had been looking for a car for almost a month and we checked Falcone right before I was about to buy at a different dealership and found a newer car with fewer miles for only a little bit more money. I wasn't thrilled to spend more than my budget but then I found out that Falcone didn't charge any of the extra dealership fees so the prices were much closer together when I took that into consideration. By happy coincidence, the car was also t... read more
service dept falcone subaru I have a 2015 Subaru Crosstrek - I use the Falcone service dept on a regular basis for the following reasons: 1. They are super nice and helpful 2. They explain things and do not try to sell me on things I do not need. 3. Their fees are comparable to same service elsewhere 4. The waiting room is clean. 5. I love my car and need it to last for a good long while and the team at Falcone help ensure that my car stays in excellent shape! Thanks!
Awesome place and people! My wife and I just bought our second Subaru from here and my parents are on their 3rd. These guys at Falcons know what customer service is, nicest, most polite patient staff I've ever met. They would literally do anything they can to help you.
New outback purchase When we decided to investigate the purchase of an Outback Alex was extremely helpful in providing low mileage and new vehicles for our consideration. The process was was pretty quick and easy due to the effort and enthusiasm Alex brought. These are two traits I have always looked for and appreciate in a person. Your dealership was upfront and offered information without any pressure. Car buying can be a pleasant experience.
A Great Experience with Great People I really appreciated how you worked me into your schedule. And the speed at which you did the work was great. I intend to have your body shop fix some parking lot damage when I return from Florida. I purchased three SAAB's from Falcone SAAB years ago and you serviced all of them. I had forgotten how good your operation was. I will be back! CSB
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is closed now. It will open at 9:00 a.m.
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