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Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
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ACJames's profile image
8 years ago

Responsive and Friendly Service After my husband's truck was totaled, we were in the market to buy a new vehicle much more quickly than we had been planning. We worked with Justin and he was great to help us find the right vehicle in a timely manner! He also made sure that we thoroughly understood all of the great features on our new Forester - great, friendly service all around! 

Disheeka Barrett's profile image
Disheeka Barrett 
8 years ago

Experienced & Excellent Service I was just over the fact of playing the waiting game when you come in a dealership and the whole car buying process.....Falcone made the whole experience a piece of cake from the time I walked on the lot until the time I left WITH my new car. I mean everything was explained in complete detail from the salesman to the loan officer in less than an hour. What a wonderful experience!!!! Recommending them to everybody. BIG THANKS TO MOE AND ALEX 

Jim Mull's profile image
8 years ago

Upfront and down to earth! Thanks for the personal service! I felt like part of the family. Everything was up front and great. Thanks to Tiffany and Bob Falcone. Love the Crosstrek! 

Sthompson's profile image
Sthompson 
8 years ago

Quick & professional I had been looking for a car for a couple months and never really found anything at the Subaru dealership on 96rh street that worked in my budget and they weren't really working with me on prices. I stopped by Falcone on my way home from work to check it out and immediately felt at ease. The salesman, Alex, that I worked with was very professional and never pressured me into a car.he found exactly what I wanted and was patient when I was figuring out what I could afford. The finance part was equally as e... read more

TexasHoosier's profile image
TexasHoosier 
8 years ago

Great buying experience We bought a 2017 Subaru Legacy. This is our second Subaru. My wife has a 2014 Outback, also purchased at Falcone. We had excellent experiences both times. Kudos to our salesman this week, Steve Lloyd, for his services to us as we shopped for my car. 

GG's profile image
8 years ago

Excellent! Prompt, kind, respectful, cheerful staff. Excellent! It was nice to be greeted promptly and shown only the cars I was interested in. We were given space and patience while inspecting the car instead of a pitch. Thanks John! Moe was knowledgeable and great help making sure my concerns were addressed and my transaction went smoothly. Thanks Moe! 

Haircut1943's profile image
Haircut1943 
8 years ago

A Great Service Experience! Based on a recommendation, I drove from Fishers to Falcone's downtown location for my 40k mile service. To summarize, the entire experience meet all my high-standard expectations. You'll find the employees to be very friendly and professional. From Service Advisor Steve Halloran to the porters, I was made to feel valued. The car was ready when promised, clean and with no extra charges. I will definitely use Falcone in the future. 

Aleah's profile image
8 years ago

Great service! I brought my 2012 Beetle in for an 80,000 mile service. Service was quick, staff were helpful with explaining the service, and my car is running as good as new. 10/10 would recommend. 

nkc1224's profile image
8 years ago

Superior! I purchased a 2017 Subaru Outback. John Fitzgerald was my salesman. He listened to what I was looking for then took me on a test drive, explaining various features as we went. When we returned, we went over the features of both the Premium and the Limited. He figured pricing and estimated monthly payments. I left with copies of Vehicle Invoice for both the Premium and Limited. He wasn't at all pushy. He didn't treat me as a silly woman. In the past, I've had a salesman actually ask my husband at the time, "Isn't th... read more

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 9:00 a.m. 

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