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Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
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Outback17's profile image
Outback17 
8 years ago

100 miles Your story: Came in for routine oil change and service. Also had some superficial scratches removed. We drive 100 miles to come here so we appreciate the very timely service, comfortable waiting area and very friendly staff 

Cinda L Kelley's profile image
Cinda L Kelley 
8 years ago

The team was awesome. They helped figure out my service agreement, and didn't even wait to go ahead and service my car. I was so pleased! 

James McGrath's profile image
James McGrath 
8 years ago

Consistently Great Service As always, Falcone took wonderful care of our car. They provided a shuttle to work after I dropped it off, quickly diagnosed the problem and rectified it. I was thoroughly pleased, as always, and highly recommend Falcone to anyone needing service for one of the kinds of cars that they specialize in! 

clawsonbob's profile image
clawsonbob 
8 years ago

5th family VW lease We picked up our sons new 2017 Jetta TSI Sport last week from Falcone VW on 16th St in Indianapolis. This is our fifth new VW lease since 2010 (with the last two Jettas being from Falcone. As before, they were flat out the best deal, making sure we received every credit available, and as before, with impeccable service. We had only a few days to locate the right car, before a trip and there were a few small items to take care of. Chase and ream handled them all perfectly. Chase, Mo, Josh were all terrific... read more

Misled's profile image
8 years ago

Ecstatic I found the vehicle, test drove it, and decided to buy it. I put a deposit down and a few days later had a car I love. Given another dealership (Toyota) sold a car out from under me, having someone that was honest and held the car with a deposit was greatly appreciated. I was treated fairly and with respect, plus I got a good deal. I absolutely recommend Falcone. 

DMann's profile image
8 years ago

Great job My car had multiple warning lights come on and began running quite roughly all of a sudden. Then, later it wouldn't start. I had it towed to your dealership close to closing time on a Tuesday. I got a call with a diagnosis the next morning and it was ready to go that same day. I certainly appreciate the quick turn around time although I understand that's not always possible. I haven't dealt with many of your staff but those I've encountered were friendly and professional. Prices for services can never be low enough... read more

hollenbj's profile image
8 years ago

3rd Purchase at Falcone Automotive This was my third Subaru purchased from Falcone, and each time the price has been fair, the staff has been totally professional, and the process has been a breeze. I look forward to years of great driving in my 2018 Outback. 

Samantha's profile image
8 years ago

Service Ordered my Subaru from Falcone and would not go anywhere else. They are always friendly and professional and take care of their customers Dylan, my service advisor was great to work with! 

David Dawson's profile image
David Dawson 
8 years ago

Fast and friendly I brought my car to Falcone for its first manufacturer-recommended service because I bought the car at Falcone. Steve Halloran, the service writer, welcomed me as soon as I walked in, found my record immediately and explained what the 10K service entailed. He accepted the coupon I was given for the free service and showed me the service lounge areas. The work was done within the time estimated and the car was returned to me freshly washed. I'll be back. I have not used dealer services regularly in the past,... read more

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 9:00 a.m. 

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