This profile has been claimed by the business owner or representative.
Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service department I took my car in for oil change and tire rotation on Dec 9th. The gentleman who greeted me that morning (unfortunately I didn't get his name) was very pleasant and professional. The waiting area was quiet and comfortable. The jobs were done in 1 1/2 hours. This is the 3rd time I brought my car in for services. Each time I experienced great service. Will recommend this dealership anytime to anyone.
20K Service visit Fast service, very friendly staff and Long's donuts in the waiting room. Even got a discount at checkout. Wouldn't consider going anywhere else.
A Great Experience Buying a car is never easy, it is a very uncomfortable experience. The folks at Falcone made you feel as if you were one of them (family). They treated you as if they were looking out for you. Making sure that you were comfortable each step of the way. We have already recommended Falcone to a number of our neighbors and friends.
Friendly Staff and Service! I always have a great experience whenever I drop off my car for servicing! I’ve dealt with Ryan on multiple occasions and I always have a good chat with him!
Great experience with Bob Falcone - he really helped me with making a new vehicle possible after having some mechanical issues on my previous car. Nick did great job also of assisting in the process. looking forward to enjoying my new VW Jetta for years to come
Used Car Purchase This was my first car shopping experience and it went very well. Bert N. was the sales guy that helped me through the process. He was a calm individual who gave me everything I needed to know without being the in-my-face kind of sales person that everyone hates to deal with. He also responded to voicemail messages in a timely manner and did not leave us hanging. He even ordered a car manual without me asking for it. The car I purchased was a red 2012 VW Jetta. I am very pleased with the purchase. It seems t... read more
Excellent and convenient downtown VW dealership Purchased: 2017 VW Alltrack SEL Service: Falcone Gold I dealt with Nick and Moe, and Nick helped me track down the car I wanted through several false leads in other states. Moe was not pushy in any way on the finance side and got me in and out in about an hour, which is about 4 hours faster than last time I bought a car. I had a great experience, and am looking forward to years with my new car and dealership.
Outstanding Customer Service I was seeking to buy a 2015 Honda Pilot. I had been to a few dealers but the outstanding partnership between Alex and Ryan made me convinced that this was the right place to purchase the car. The customer service each time I entered the building was outstanding from the receptionist, sales personnel and financial rep. Thanks for making this an easy, stress-free purchase.
Great Experience at Falcone Subaru On October 31, 2017 we purchased a new 2018 Subaru Outback from Falcone Subaru, working with Bert Nickelsberg. An encounter with a deer had just totaled our 2010 Subaru Outback, much to our consternation! Bert and everyone we encountered at Falcone could not have been more helpful and accommodating!! Bert arranged for the preparation of the vehicle to be expedited and stayed after hours to go through the initial "Subaru driving school" to orient us to the fabulous new features. Many thanks ... read more
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com