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Falcone Subaru

4.9

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,651 reviews
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John's profile image
John 
8 years ago

What every dealership service should be like Been going to this dealership since I bought my car. Customer service is top notch, I like the honesty of the service advisor and the care they have for the customer. 

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Indy Mary 
8 years ago

Great service This is the second Subaru I have bought from Falcone Subaru from Bert Nickelsberg. He is always extremely helpful and patient. This time I changed my mind on the color of Outback I wanted after the car had been prepped and ready for delivery. Both Bert and Jon Wilson were very nice about the whole deal and were sure that I got exactly what I wanted. I could not be happier with the car or the service I received. I always recommend Falcone Subaru to my family and friends. 

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kmr 
8 years ago

quick, good customer service. The service was fast and efficient, and the price was fair for the service performed. I was able to complete work in the waiting area using the WiFi. I enjoyed the donuts, I wish the coffee was a little tastier, but that's not a real issue. 

John H Olds's profile image
John H Olds 
8 years ago

Best Sales Experience Ever! Got to work with Gene Neal, John Wilson, and Mr. Falcone...everyone was extremely thoughtful and the whole process was very smooth-again. Purchased: 2017 Subaru Outback (March 2017) 2018 VW Jetta (March 2018) 

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Heartscanner 
8 years ago

Great experience Your story: Our salesman, Justin, made the process of acquiring our new car as easy and painless as possible. In fact, we were thoroughly satisfied by every aspect of the process. Also, Justin's knowledge and expertise were incredibly impressive. We would not hesitate to recommend SUBARU, Falcone, and Justin to anyone who needs a new car. 

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SecondLease 
8 years ago

Repeat Lease Customer I had leased a 2014 Passat S and put way too many miles on it (77,000+). Upon returning the vehicle we were looking for new vehicles to possibly lease out at the same monthly payment with zero money down and they came across a 2017 Golf Sportswagen. It worked, so far I enjoy it, and I'll obviously be much more mileage-conscious going forward. 

OBK2018's profile image
OBK2018 
8 years ago

Repeat customer...same GREAT result! Great Dealership! We bought a 2018 Outback Touring. We used Bert Nickelsberg as our salesman again and were very happy with the entire process. He is a great guy to deal with. After buying our first vehicle, a 2011 Legacy from Bert, we have referred many people to your Dealership. I just retired from SIA after 29 years and my wife has 28 years. It is very refreshing to go to your Dealership where you are valued as a customer instead of our local Lafayette dealership where it is not that w... read more

Harry M.'s profile image
Harry M. 
8 years ago

1st Buying Experience with Falcone Automtoive This was my first car buying experience from Falcone and it was great. I purchased a 2018 Subaru Outback 2.5i premium. I explained my physical needs to my Sales Rep, Nick Kitner. He showed me the Outback which satisfied my request since it had all the safety features, remote power tailgate, etc.. Nick was very thorough in showing me all the features before the sale and once again after I bought the car. He is a great asset to the dealership. Everyone's demeanor at the agency was ... read more

blr317's profile image
blr317 
8 years ago

20,000 Maintenance I brought my 2016 Tiguan in for its 20,000 mile maintenance. Brady O'Cull introduced himself upon arrival and fully explained what services this visit included. I waited for the work to be completed and expected a longer wait time but to my surprise it was finished sooner than anticipated. I've said it before and I'll say it again, I cannot be more pleased with the customer service I receive each time visiting the dealership. 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,651 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 9:00 a.m. 

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