This profile has been claimed by the business owner or representative.
Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and Reliable Historically, and as I'm sure most people experience, I have never walked out of a service center feeling confident about the service and customer service I received. At Falcone, with Shelby leading the way, I never question my service plan and have confidence in the fact that what's best for me and my vehicle is top priority to her and her team.
Quick, easy and honest experience. From the first day I walked into the dealership, Matt was very honest with pricing and rates. It was never a sales pitch or dishonest, it was a friendly helpful environment. I did shop around not only at other makes and model dealers but also other Subaru dealers. Falcone, by far, outperformed them all in customer satisfaction and experience. I'm completely satisfied that I decided to make this purchase with this dealer. I love my new car.
Business response:
Thank you very much, Andrea. We are happy to hear that you had a no pressure, honest experience at the dealership. Congratulations on your new car and welcome to the Falcone Family!
Great Experience We purchased this car for my granddaughter. I have never had such a great experience purchasing a vehicle. Mr. Falcone was very concerned about putting my granddaughter in a vehicle that would be safe for her. Tiffany was amazing! Making sure the car was fully serviced, touched up and clean! I have told many people we will be going back to purchase a car for ourselves. Thank-you!
Business response:
Thank you very much for your review. We love taking care of our customers, and we are happy to hear about your positive experience.
Great customer service Great customer service, friendly staff, and accommodating waiting area. Alex was friendly and knowledgeable while being very efficient as well. If you want to be treated with honesty and respect and don't like wasting your time, this is the place to go.
Excellent service! This was my first time buying a car. From the beginning to the end, Matt was amazing. I received excellent customer service that I wasn’t expecting Matt listened to my wants a needs. Matt also showed me exactly what I wanted, stayed within my price point and was so friendly the entire time. Matt didn’t make me feel like I wasn’t being taken advantage of and was very trustworthy. I am so happy with my new car I will definitely recommend any friends or family to matt!
Our experience was amazing and extremely efficient! Bob Falcone was extremely helpful, friendly, dedicated and effective during our recent VW experience. His patience in allowing us to test drive multiple cars was noted in order to find the best fit for us. The dealership teamwork involved in the entire buying experience was amazing and made for an efficient purchasing process. Moe was also very helpful to help us close the deal! Falcone automotive is highly recommended for their commitment, passion and extraordinary custome... read more
Love My Subaru Fuel efficient, roomy, comfortable, top safety awards, low maintenance, AWD, second one I have owned, feel safe in this Subaru Impreza. Bluetooth sync with phone makes for hands free driving. Easy to use touchscreen. Love the staff, knowledgeable, friendly, and receptive to my needs. Everyone goes above and beyond.
Falcone Rocks! Your staff is simply amazing. I love my Subaru Crosstrek and my service experiences have been perfect Thank you for all you do and for selling QUALITY products. I will be sending another referral to buy a car your way. This will be 2 people that have bought your cars based on my referral!! I also plan to buy a car from you for my daughter when she graduates College.
Easy Car Purchase I purchased a 2018 Legacy 3.6R Limited. The car I wanted was not in stock, but Gene found one and quoted me a no-hassle price that beat another dealer that I had given up negotiating with. Falcone also gave me a very good price for my trade-in. The car was delivered quickly (ordered Friday, delivered Monday). Every detail of the transaction was easy and handled in a friendly manner, thus the overall car buying experience was excellent at Falcone.
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com