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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome experience! Matt is awesome to work with.....friendly, knowledgeable, not pushy. Best car buying experience i have had. I am sending back family! Love my new Forester!!!!
Simply the best! Falcone is simply the best! I had a last minute service request this week and they were more than accommodating. Steve was so helpful, friendly, quick to provide updates, and had me all taken care of in no time as always!!
Efficient and courteous I came into the dealership having done some background research, and knew that I wanted to purchase a Crosstrek, likely a white Crosstrek, and wanted to test drive a few different versions. Your sales rep was courteous and efficient, and allowed my husband and I to test drive a Limited and a Premium version of the Crosstrek, and pointed out the main differences between them, explained the features common to both and how to use them (Eyesight, cruise control, etc), and helped me out with the Android au... read more
Thoughtful and Considerate Everyone we dealt with was great!!! Matt is a very understanding salesperson. He ran multiple "what ifs" with the numbers of the various models we were looking at and was more than willing to do it over. After a couple of hours the first visit, with the test drive and questions we needed to cut it short. We asked if we could come back tomorrow-Matt never questioned it, just said sure no problem. He was very knowledgeable in regards to the features on the various models we looked at and was very hel... read more
Outstanding Service Needed to replace a tire on my new CC. I anticipated having to drop the tire off and return later to pick up. Steve was able to pull it off so it was just a short wait and I was back on the road. I own a restaurant and understand the level of service that make s one stand out above all the rest. My daughter actually referred me to Falcone for that reason. Great Job Steve! Thanks
Best experience for car purchase Matt was great at helping me select my Subaru CrossTrek vehicle. Was originally going to head to Subaru dealership next to the Subaru plant in Lafayette. Was warned by family member who works at the plant of extremely long service times. As an alternate decided to go to Falcone first. Did not need to check out a 2nd dealership, loved the no pressure sales and no dealership fees. I went in one week getting details on various packages with prices and was told I was free to check out other deale... read more
The Awesome Steve Steve is one of the nicest, friendliest, most helpful VW employees I've ever dealt with. And that includes Los Angeles, NYC and Las Vegas. He goes out of his way to make sure you understand everything. Awesome guy.
Great experience buying a new VW Nick was great in helping me find the VW GTI in the color and trim that my son and I wanted. We had some very specific requirements and Nick did not dissapoint. He went out of his way to find what we wanted and delivered as promised. I would definitely recommend Nick to anyone looking to buy a VW or Subaru.
Business response:
Thank you for taking the time to share your dealership story. We are very happy to hear that you had a great experience with Nick and Moe. Congratulations on your VW GTI and welcome to the Falcone Family.
Simply The Best Where do I even begin, this girl is on fire daily. She works HARD to get the best deal for you. She listens, she communicates, stays in touch, considers your thoughts/opinions, is always smiling/laughing. Forget those stereotypical ideations of what a sales person is supposed to be like, she breaks the mold. Please do yourself a favor and see her when you're ready to buy! Thank you for all of your help every time Tiffany!
Business response:
Thank you very much for taking the time to write a review. We greatly appreciate your feedback. It sounds like you've had a wonderful experience at the dealership and that is what we always strive to provide - top notch customer service. We are very lucky to have Tiffany on our Sales and Leasing team! She always goes above and beyond to take care of her customers. Thanks, again, for a wonderful review.
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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