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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing customer service I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was going to take and had to get to a court hearing for a client. I asked my service manager to skip the car wash (which is included free) because I was going to be short on time. He went back himself to help with the service so that not only did I make it to court on time, but still got my car washed. Going above and beyond like that makes this a great place to... read more
Great Service - Easy in and fast out. Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of their game, courteous and friendly.
Best Leasing Experience Ever I recently leased a Crosstrek for my Girlfriend. Everyone I came into contact with was amazing, especially Alex Moffett! He is hands down the one to see at this dealership for both Subaru and VW sales.
Outstanding Service My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their quote was both less than two other dealer bodyshops I received quotes from, and included a more thorough repair. I was able to schedule service promptly and the work was completed on time and met my expectations.
Excellent service Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and had a nice area to hang out and wait. They had chips, drinks, donuts, and coffee available.
Falcone Service Experience Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. He was professional, logical, and we decided that the car, despite having 170,00 miles on it, was still worth the expense to get this part replaced. We appreciate Dylan's (and Falcone's) openness and knowledge. Good job, Falcone!
Can't see myself buying from any other dealership. I recently purchased a 2018 Subaru Crosstrek, my second Crosstrek from Falcone. As discussed with staff both times, the entire sales process was seamless and actually enjoyable. I never thought that buying a new care would be enjoyable! I am on a budget and everyone I worked with treated me like my time and purchase were valuable. I worked in a sales environment for 16 years and am very observant of those who treat customers well. I specifically returned to Falcone because o... read more
My 6 Month check up on my 2018 Forrester I brought my 2018 Subaru Forrester in a six month maintenance and was very happy with the service I received and the attention of the technicians who took care of me. I just recently moved to Indianapolis from Cincinnati, OH and owned a 2014 Subaru Forrester. In September I decided to look at the 2018 models and after shopping around chose Falcone Automotive. The Sales Representative I had was very accommodating and she worked to get me a very good trade in and bottom line price on my... read more
What every dealership service should be like Been going to this dealership since I bought my car. Customer service is top notch, I like the honesty of the service advisor and the care they have for the customer.
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open at 9:00 a.m.
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