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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Primo Service I took our new GTI in for the 5 yr. wax coat service and "protective coat" on the interior seats. All staff were friendly and helpful. Plus the car was knock out beautiful when I picked it up! Thank you for a job well done. PS: I had ordered a boot mat for the back trunk area, it had been placed inside as well.
Makes me feel like I'm their favorite customer Brought my wife's car in for routine maintenance and to investigate a strange noise coming from the engine compartment at idle. The car needed to be kept overnight to complete the diagnosis and repair. They provided me with a free loaner vehicle. The following day the source of the strange noise was determined. A small leak in a hose that connects to the power steering fluid pump caused the problem. The power steering pump needed replacement, along with the leaky hose. The car i... read more
Lowball offer and curt treatment Hour-long wait to have trade-in vehicle assessed, coupled with no handshake from the sales manager once he finally got around to me. Offer on my trade was significantly below blue book ($2,500 lower than what I ultimately traded it in for and $3,000 lower than a wholesaler). Overall, just a curt, “don’t have time for this” vibe. I was treated much better at one of their competitors. Coming from a family-owned sales business, I do not recommend them for new or used sales.
Amazing service! I was in a minor accident a couple weeks ago, and I called Falcone Collision the next morning. I purchased my vehicle from Falcone a little over a year ago and had a wonderful purchase experience as well. Falcone Collision was amazing and so helpful throughout the whole process. They prepared my quote quickly, worked with my insurance company, and were able to repair the damage and get my car back to me in no time!! It looks like new! The customer service there is always the best. I highly recommend Falcone ... read more
Regular Maintenance I own a Subaru Forester that I purchased in Sept 2016. I love this car! Just brought it in for maintenance. I have had zero problems with it. I waited for it to be done and was there only 1 hour. The staff at Falcone are very nice and courteous. Brady helped me today. Highly recommend them.
Loved our experience leasing a VW Atlas We drove 2 hours to lease our Atlas - and our experience was well worth the drive! Thank you, Alex, for explaining all the buttons and options. You made this an easy decision for us! Moe made the financing process seem quite simple and quick! We’ve had our Atlas for 6 months now and we absolutely love it, and our experience at Falcone!
Purchase of new 2018 Passat 2018 Passat sale was great. Steve Lloyd and Jonathan Wilson were very efficient, great guys to talk to. They had the answers to any questions I had. Steve went over the Passat's features at the end which was very helpful. Chase who worked with my old neighbor Jim Curry to price the car was busy but made time to introduce himself and talk to me before we finished things up. I really liked your sales people, Steve, Jonathan, and Chase with whom I had contact. I am very satisfied with the Passat pric... read more
Definitely a great car buying experience! This is my third car buying experience at Falcone Automotive and it just gets better every time! My new 2018 WRX was ready to as soon as I arrived. Alex gave me a quick overview of the vehicle while Moe promptly and accurately completed the purchase. From driving up to the dealership with my trade-in vehicle to driving off with the WRX was just over an hour. Fast, friendly, and professional service as always! Being a three-time customer with Falcone Automotive, I can honestly say tha... read more
Service Experience I brought in my 2012 VW CC for a couple diagnostic services in order to find the problem. Falcone systematically worked through the components and narrowed it down to the turbocharger. They worked with me each step of the way and provided useful information in terms that I was able to understand. They were very helpful in scheduling and making sure I had transportation while my car was being serviced. I had a great experience with their service team and highly recommend them.
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open at 9:00 a.m.
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