Falcone Subaru's cover image

This profile has been claimed by the business owner or representative.

Falcone Subaru

4.9

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,651 reviews
Select a rating
tjc's profile image
tjc 
8 years ago

Satisfied repeat customers Long term customers. First purchase was a VW CC in 2011. Have leased Subaru Outback's since. Just leased the 3rd. We have always started our process with Tiffany Compton, and have come to trust her a lot! We are really glad she has been there for each purchase/lease. But everyone at Falcone is always helpful and friendly. So the experience is as good as it gets. Thanks! 

Michelle L Wall's profile image
Michelle L Wall 
8 years ago

Amazing customer service I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was going to take and had to get to a court hearing for a client. I asked my service manager to skip the car wash (which is included free) because I was going to be short on time. He went back himself to help with the service so that not only did I make it to court on time, but still got my car washed. Going above and beyond like that makes this a great place to... read more

OceanRain's profile image
OceanRain 
8 years ago

Great Service - Easy in and fast out. Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of their game, courteous and friendly. 

Alex Moffett's profile image
Alex Moffett 
8 years ago

Best Leasing Experience Ever I recently leased a Crosstrek for my Girlfriend. Everyone I came into contact with was amazing, especially Alex Moffett! He is hands down the one to see at this dealership for both Subaru and VW sales. 

Jamey2918's profile image
Jamey2918 
8 years ago

Outstanding Service My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their quote was both less than two other dealer bodyshops I received quotes from, and included a more thorough repair. I was able to schedule service promptly and the work was completed on time and met my expectations. 

ddjohnson's profile image
ddjohnson 
8 years ago

Excellent service Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and had a nice area to hang out and wait. They had chips, drinks, donuts, and coffee available. 

bob's profile image
bob 
8 years ago

Falcone Service Experience Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. He was professional, logical, and we decided that the car, despite having 170,00 miles on it, was still worth the expense to get this part replaced. We appreciate Dylan's (and Falcone's) openness and knowledge. Good job, Falcone! 

ticotaco's profile image
ticotaco 
8 years ago

Can't see myself buying from any other dealership. I recently purchased a 2018 Subaru Crosstrek, my second Crosstrek from Falcone. As discussed with staff both times, the entire sales process was seamless and actually enjoyable. I never thought that buying a new care would be enjoyable! I am on a budget and everyone I worked with treated me like my time and purchase were valuable. I worked in a sales environment for 16 years and am very observant of those who treat customers well. I specifically returned to Falcone because o... read more

babs2018's profile image
babs2018 
8 years ago

My 6 Month check up on my 2018 Forrester I brought my 2018 Subaru Forrester in a six month maintenance and was very happy with the service I received and the attention of the technicians who took care of me. I just recently moved to Indianapolis from Cincinnati, OH and owned a 2014 Subaru Forrester. In September I decided to look at the 2018 models and after shopping around chose Falcone Automotive. The Sales Representative I had was very accommodating and she worked to get me a very good trade in and bottom line price on my... read more

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,651 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com