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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Another positive! We had such a "positive" experience less than a year ago that we returned for our second buying experience. Alex is an excellent salesman, personal and excited about the product he sells . He's very conscientious in wanting us to know every aspect of the car, as well as all the facts and figures in the sales negotiation. He wasn't just out for a "sale" but wanted us to be comfortable and knowledgeable about the product we purchased, that's CUSTOMER SERVICE! We highly recommend you to our family and friends.... read more
Excellent Service, Informative Update, Friendly Staff! Same great maintenance service! Quick and comfortable waiting room makes the time go by fast. Steve let me know about upcoming maintenance so I could prepare for the next visit.
Defective Clock Spring I purchased a 2012 VW Tiguan from Falcone on 11 May 2016. The 2012 Tiguan currently has two active recalls, one for bubbles in the fuel and one for a defective clock spring; both are safety related. I called Falcone to schedule an appointment to have the clock spring replaced as it makes the drivers air bag inoperable along with the horn. When the vehicle was taken in, they stated it was replaced on 27 March 2016 (it appears a defective clock spring lasted 4 years while a new, non-defective clock sprin... read more
Always timely, reliable, friendly service I got an alert to come in for routine service. I scheduled online for the exact time I needed. When I brought in the car, I got some coffee and a Long's doughnut and sat down in the business area to work until my service was over. I brought in my email notice to pick a gift off of the Christmas tree, and I saved 50 bucks! Brady the service guy is always great and explains everything. My sales rep, Steve, came to see me before I left, just to say hello and ask how I was doing. Falcone... read more
Thank you brought in my 2011 Subaru Outback 2.5 I , the battery had been replaced in January 2017 but failed in December 2017, however I had not been driving the car and realized that I probably contributed to the problem. However, the battery was still under warranty. They not only charged the battery they replaced it with a new one at no cost to me. I was very happy with that , and realized that they had probably gone above and beyond what was necessary to help me. Thank you very much. They were polite,helpful and supporti... read more
I'll always go to Falcone! I live within walking distance of another Subaru dealership. They are very nice and pleasant, but when it came to buying my car, Falcone was amazing. They really work hard to meet my needs and assure that I'm pleased. When I brought the car in for service this last time, I had a long list of things I wanted to have checked that I hadn't given them when I made the appointment. Even though they had a full day of work and didn't really have time, they made time to check everything on my list. They wer... read more
Falcone Subaru's service and attention to detail are great! I had a great experience buying a car at Falcone Subaru, in fact, it was the absolute best experience purchasing any vehicle, and I have purchased many vehicles from New York and California. I had the pleasure of dealing with Justin Poynter who was very professional, and polite. I chose to buy a 2018 Subaru Outback 3.6R. He showed me every feature, and detail of the Outback. He always made sure to ask me if I had any questions, was there any feature I wanted to know... read more
Falcone is my choice I had looked at 2017 Foresters on another dealer's lot, even drove one. But, my brother in law is a Falcone customer (a very pleased one) and it is closer to my workplace as well. So I was pleased to find I could get a 2018, at the same price as the other dealer's 2017s, and with such a straightforward purchase process. I did have the VIP advantage but still kudos to Falcone Subaru team for a smooth straightforward and seamless purchase process! Salesperson Justin Poynter was very helpful!
Great experience . Everyone is always so friendly. Work is done on time and as expected. Even my salesman Steve came over to talk to me!!!
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open at 9:00 a.m.
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