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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Amazing! I reached out online and got an immediate response from a member of the sales team. He was polite, informative, and not pushy. They worked with me at my pace. It was an overall amazing experience. I highly recommend.
Excellent! Since my first purchase in 2016, I have had nothing short of perfect service and expertise from Justin & the Falcone crew. We have since purchased 2 other vehicles and no other dealership compares to the overall experience we have had over the years. We are going to be a customer for life!
2nd lease This is my second Subaru leased from Falcone thru Bert Nicklesberg. My return business says the most, I am very happy and satisfied with Falcone and Bert's time and attention!
Fantastic Service and Employees We brought our 2016 Forester in to get the brakes checked cause an another service place said we needed back brake. Ryan checked us in and explained probably we needed rear brakes cause they need to be change at around 58,000 miles we had 58,700. We left the car they and said we do need new rear brakes. They changed the brake pads,turned rotors. Within two and an half hours we had new and on our way. Always get great service from Falcone. Glad we bought the car here.
Straight shooters, no BS One of the least favorite things I like to do is buy a car. I had my eyes set on a Subaru Ascent since it was announced for production. I did my research in Indiana and three nearby states but was directed by a couple of friends to Falcone. Sure enough, it was by far the best automotive purchasing interaction I've ever had. Gary jumped in to meet with me when Gene was busy with another customer and took the time to answer all my questions and provide me with additional information to make sure my dog... read more
Falcone is a great place to purchase a car Falcone Automotive is such a friendly place with knowledgeable and friendly people. Bob Falcone is very personable and you dont see that these days anymore. Justin Poynter my car salesman is also a fantastic person in general. He showed me the ins and outs of the cars, followed up with me every chance he got, and responded to my emails in quick time. Jon Wilson my Finance guy was very thorough and did not leave any stone unturned with my questions on gap insurance, tire repair, etc.... read more
Easiest and most stress free car buying experience My husband's coworker/friend told my husband that Bert Nickelsberg was the person to buy a car from. I went to the dealership and Bert was accommodating and helped me reach a car buying decision without any gimmicks or hidden agendas. I appreciated everything that he did to help make it as stress free as possible. I will definitely buy from this dealership again.
Excellent and efficient service I had a 48,000 service call. I explained that I needed to leave by 11:10 am to get to another appointment in Carmel. The service technician made sure I was finished by 10:50 am! He was awesome!
Excellent customer relations I would definitely recommend this dealership to everyone. My salesman was very informative, patient, understanding, and top notch. Everyone there seemed friendly and helpful. Definitely worth the extra drive to go to this dealership.
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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