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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
An great customer experience! From the moment I entered Falcone dealership, I was greeted with smiles and friendliness. Steve and Ryan were very attentive to my specific car needs, Never once did I feel any pressure to purchase a vehicle. When I did find a vehicle I wanted, they were very efficient in moving the process quickly for me. Jon was very personable to talk with and clearly explained all the paperwork. I would gladly refer Falcone Automotive to others. As a matter of fact I already did! Thank you to the Falcone tea... read more
Total satisfaction...again! I brought my 2015 CrossTrek in for routine maintenance & to correct a recall issue. Every aspect of my visit was pleasant & efficient. It was a plus getting a complimentary car wash too. I have no complaints at all, & would be happy to refer others to Falcone. I have already done so in the past.
New Ascent Car shopping is never fun, easy, or quick. And that doesn't include actually working with a dealership! However, working with Bert and the Falcone staff has been one of the better experiences we have ever had. Bert personally is great to work with, efficient with our time, and ZERO pressure to purchase anything. Through out the whole process, it was clear he was simply there to guide us and we felt in control of the process from day 1. Additionally most say that the finance portion of a new car "takes hours", or "... read more
Fair and Fast I reached out to Nick with a specific Crosstrek that I was interested in. We set a time that day; when we arrived the car was out front ready for a test drive. By the time we finished our trade was assessed, fair offer from Nick and sales Manager Gary, and two hours later we drove off in a 2019 CrossTrek. Great experience, low pressure, fair deal from the outset. Jon Wilson walked us through the financing options and made it simple and pleasant. Nice job Falcone team!
Air conditioner malfunction, leaking tire, and brake switch Ryan was extremely pleasant and helpful even in the midst of my frustration. I really appreciate the special care he provided to ensure that my Crosstrek was serviced in a timely manner. I most appreciate that much of the service was done under warranty - the compressor on the air conditioner went out on a car only 5 years old. I really appreciate that Subaru will cover this repair. What great customer service, great dealership, great product! I will highly recommen... read more
Best car buying experience we have ever had! We were looking to purchase our third Forester and knew what we wanted. We had never dealt with Falcone before as we live 60 miles away but were referred to them by a friend. We contacted Bert and he found that the exact car we wanted (model, color, options) was scheduled to be delivered to their dealership in about a month. Bert reserved that car for us with no deposit of any kind.. just our word over the phone. When the car arrived we drove to Indy and were driving the new car h... read more
Beyond Your Expectations! Tiffany Is Oustanding. She has an amazing way of leaving YOU In Control. No Pressure, No Misdirection. After we test drove a vehicle we "thought" was right for us, it just didn't feel like the right. That's when Tiffany suggested a VW R-Line Jetta. WOW! What a COOL Ride! Lots of awesome options & features. Immediately we fell in love. Tiffany put us in that New Jetta $50 cheaper per month than our last vehicle! Go to Falcone & ask for Tiffany - She'll Give You The 5-Star Treatment.
What a GREAT experience! Tiffany is so wonderful to work with. She’s so knowledgeable about every aspect of the car buying experience. Her customer service far exceeded anything I’ve ever experienced at other dealerships. Falcone is the place you want to go and Tiffany Compton is the person you want to work with!
Very pleased with overall work and service team I brought my daughters Jetta in for a checkup and Oil Change. Steve at the Service Desk was very helpful. I was given very helpful info on what was needed and what could be held off on including the cost. I appreciate the info being provided without any attempts to push me to move forward with things that could wait or were not physically relevant to the safe operation of the vehicle.
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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