Falcone Subaru's cover image

This profile has been claimed by the business owner or representative.

Falcone Subaru

4.9

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,651 reviews
Select a rating
crisrivasindy's profile image
crisrivasindy 
7 years ago

Great Experience We first contacted Bert in February of this year. We visited Falcone, test drove two different vehicles, asked tons of questions, took up a lot of time and then left without buying a car because weren't quite ready to buy. When I returned alone in May wanting to test drive the Ascent and the Outback Bert was very accommodating. He answered all of my questions in a straight forward and friendly manner and we made a deal that day. I ended up buying the Ascent, which I am loving. I highly recommend Bert as a co... read more

Donna's profile image
Donna 
7 years ago

An great customer experience! From the moment I entered Falcone dealership, I was greeted with smiles and friendliness. Steve and Ryan were very attentive to my specific car needs, Never once did I feel any pressure to purchase a vehicle. When I did find a vehicle I wanted, they were very efficient in moving the process quickly for me. Jon was very personable to talk with and clearly explained all the paperwork. I would gladly refer Falcone Automotive to others. As a matter of fact I already did! Thank you to the Falcone tea... read more

Sandretti's profile image
Sandretti 
7 years ago

Total satisfaction...again! I brought my 2015 CrossTrek in for routine maintenance & to correct a recall issue. Every aspect of my visit was pleasant & efficient. It was a plus getting a complimentary car wash too. I have no complaints at all, & would be happy to refer others to Falcone. I have already done so in the past. 

Adam's profile image
Adam 
7 years ago

New Ascent Car shopping is never fun, easy, or quick. And that doesn't include actually working with a dealership! However, working with Bert and the Falcone staff has been one of the better experiences we have ever had. Bert personally is great to work with, efficient with our time, and ZERO pressure to purchase anything. Through out the whole process, it was clear he was simply there to guide us and we felt in control of the process from day 1. Additionally most say that the finance portion of a new car "takes hours", or "... read more

Squatch65's profile image
Squatch65 
7 years ago

Fair and Fast I reached out to Nick with a specific Crosstrek that I was interested in. We set a time that day; when we arrived the car was out front ready for a test drive. By the time we finished our trade was assessed, fair offer from Nick and sales Manager Gary, and two hours later we drove off in a 2019 CrossTrek. Great experience, low pressure, fair deal from the outset. Jon Wilson walked us through the financing options and made it simple and pleasant. Nice job Falcone team! 

CS1964's profile image
CS1964 
7 years ago

Air conditioner malfunction, leaking tire, and brake switch Ryan was extremely pleasant and helpful even in the midst of my frustration. I really appreciate the special care he provided to ensure that my Crosstrek was serviced in a timely manner. I most appreciate that much of the service was done under warranty - the compressor on the air conditioner went out on a car only 5 years old. I really appreciate that Subaru will cover this repair. What great customer service, great dealership, great product! I will highly recommen... read more

Mike0793's profile image
Mike0793 
7 years ago

Best car buying experience we have ever had! We were looking to purchase our third Forester and knew what we wanted. We had never dealt with Falcone before as we live 60 miles away but were referred to them by a friend. We contacted Bert and he found that the exact car we wanted (model, color, options) was scheduled to be delivered to their dealership in about a month. Bert reserved that car for us with no deposit of any kind.. just our word over the phone. When the car arrived we drove to Indy and were driving the new car h... read more

Tc4jesus!'s profile image
Tc4jesus! 
7 years ago

Beyond Your Expectations! Tiffany Is Oustanding. She has an amazing way of leaving YOU In Control. No Pressure, No Misdirection. After we test drove a vehicle we "thought" was right for us, it just didn't feel like the right. That's when Tiffany suggested a VW R-Line Jetta. WOW! What a COOL Ride! Lots of awesome options & features. Immediately we fell in love. Tiffany put us in that New Jetta $50 cheaper per month than our last vehicle! Go to Falcone & ask for Tiffany - She'll Give You The 5-Star Treatment. 

Greg1912's profile image
Greg1912 
7 years ago

What a GREAT experience! Tiffany is so wonderful to work with. She’s so knowledgeable about every aspect of the car buying experience. Her customer service far exceeded anything I’ve ever experienced at other dealerships. Falcone is the place you want to go and Tiffany Compton is the person you want to work with! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,651 reviews. 

When is Falcone Subaru open?

Falcone Subaru is open now. It will close at 7:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com