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Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
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Bess's profile image
6 years ago

Great experience We purchased a new Subaru Forester using the Costco auto buying program. Alex was very helpful, walked us through the process and kept us updated on our order. Our Forester came in quicker than expected and Alex was thorough in going over all the features. Great experience with Alex and Falcone Subaru. 

kwelch's profile image
6 years ago

Truly a destination dealership It was so easy to work with Nick- he is with the times and was flexible with my busy schedule and made it easy to communicate back and forth through email and text. He was able to give numbers right up front and provide great pricing, unlike most dealers who will make you sit there for 2 hours before giving you any pricing. I felt no pressure and that he was working to best serve me. Nick is the man! Jon in finance was quite the delight as well! Doing business with him felt like doing business ... read more

SBCarBuyer's profile image
SBCarBuyer 
6 years ago

Great Buying Experience I travelled from Northern Indiana to buy a new Forester at Falcone. Nick Kitner was excellent. I found the car online and agreed to buy it on the phone. It was ready when I arrived and just as described. I didn’t feel pressured and was in and out of the dealer in less than an hour with my new car. I would make the drive again. 

Indyded's profile image
6 years ago

Quick action on safety recall I recently received a warranty recall notice from Volkswagen for my 2017 Golf. I immediately called Falcone, where I bought the car, to schedule a service appointment. I anticipated that I would have to wait a while for the correct parts to be in stock. To my surprise, the dealer knew the needed parts would be arriving in a few days and scheduled my appointment for the following Monday. When I got to the service department they were prepared for me. The technician completed the work in about an ... read more

Great Experience's profile image
Great Experience 
6 years ago

Simple and Straight-Forward Experience I recently purchased a new 2019 Subaru Ascent at Falcone Subaru. It was a positive, simple straight-forward experience and I definitely will recommend Falcone Subaru to family and friends. The salesperson, Bert Nicklesberg had a through knowledge of Subaru vehicles. (Since this is my eighth Subaru, I feel that I have a pretty good background concerning Subarus). In addition to Bert, the owner of Falcone Subaru, Bob Falcone, spent time evaluating my trade-in (a 2012 Forester) and gave me... read more

Jdpresto527's profile image
Jdpresto527 
6 years ago

Very Professional No hassle, fair price, and good customer service. Leased a new VW Atlas and was pleased with how they conducted business. They matched the price of a Cincinnati dealer without a bunch of unnecessary haggling. Was out the door in 30 minutes with all docs signed, no attempts at unwanted upsells, and a good attention to detail and customer service. Nick was a great salesperson. Responsive, knowledgeable, and not pushy. Thanks! 

lgtalbert2's profile image
lgtalbert2 
6 years ago

Happy Customer Justin was awesome! He showed us all the features of the car and let us test drive the vehicle. He explained everything very clearly. He was understanding to our needs and concerns. He also gave personal examples and experiences with the vehicle. Justin was part of the reason I purchased the vehicle. He really helped me understand and realize all the benefits to the vehicle. 

Jill D's profile image
6 years ago

Falcone Subaru I worked with Bert Nickelsberg in purchasing my new Subaru Outback. Bert was attentive without being pushy and knew the product inside and out. Best car buying experience of my life. 

awinters03's profile image
awinters03 
6 years ago

Simple and easy. It was a great first lease experience. Within minutes of me being there, I felt welcomed and didn't feel the pressure of anything I didn't want. Bert took great care of me. I would highly recommend anybody going there to purchase their next vehicle. 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m. 

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