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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience Nick was a tremendous help and had great follow up - will absolutely be recommending him to family and friends. No pressure atmosphere was a great experience
Gene is awesome! I walked in the dealership to check out a used Forrester. Gene was great to understand my lifestyle, budget and expectations as he helped us buy a Brand new Outback instead. We love our car and most importantly everything was under budget. A great example of listening to your client instead of pushing a product to make a sale.
Excellent Customer Service This is our first Subaru purchase and Bert at Falcone couldn't have made the process more enjoyable. I was dreading dealing with a high pressure sales team but at Falcone, that wasn't the case at all! Everyone on the team was extremely easy-going, friendly and very knowledgeable. I've had my Outback for only a few weeks but am in love with it! I love everything about it, in particular the many great safety features. I'm sure it is the first of many Subaru's to come! Thanks to everyone at Falcone fo... read more
Falcone Expertise! This is a brand new car as of July 2019. My husband and I have bought (3) cars from Falcone and you have never let us down. I feel fortunate to only take my car in for tune-ups and never had to visit the body shop except one time. So, to my dismay I'm in a rest stop in Pennsylvania in my shiny new car during 70+ MPH winds and my door bangs into the car next to me--I could have cried. My husband didn't want our insurance rates to increase and fix the car. But I told him this car isn't even 12 months old and... read more
Falcone Automotive really cares about customer satisfaction! My girlfriend and I purchased a brand new Subaru Impreza Sport from Falcone Automotive. The vehicle was a dealer trade from a dealer in Kentucky. Unfortunately there was a delay in getting the trade up to the Indy area (which was in no way the fault of Falcone). Alex Moffett (our salesperson), and his management tried to see what it would take to get our new vehicle delivered on the date it was originally planned, but didn't have any luck convincing the other deale... read more
Wonderful experience Matt made the car buying experience very easy and very enjoyable. There was NO pressure. I appreciated that he took time for a through walk through. I will buy again from Falcone and Matt!
New Golf R purchase - March 2019 Justin Pointer did a great job delivering my new 2019 VW Golf R. He gave me a thorough tour of the new features of the 2019 car, and ensured that the car looked fantastic as I drove it away. He was also very flexible in terms of transferring some items from my 2015 car, and made sure the window tinting appointment was scheduled quickly. When issues arose with the tinter being late, Justin gave me a brand-new loaner car for two days, which was nice. Justin is currently working on resolving a m... read more
Great salesman, great buying experience Matt Bartelson is a straight shooter. He was thorough, knowledgeable, and gave us an "out the door" price with no games or aggrevation. We saved thousands of dollars compared to another dealership, and we traded in our old car. We took a relative with us who wanted to just look at new cars and she bought one too. Can't praise them enough.
My Outback Upgrade While getting my 2013 Outback serviced I approached Matt Bartelson about the new Outbacks. He answered my questions, filled me in on what's new and left it that I would contact him when I was ready. About a month or two later we stopped by again, a bit more serious about a new Outback. Matt helped us find the model and color we wanted, even to the point of calling us when an Outback with an interior we were interested in came in to see if we really liked the color or not. And on top of it all, when we deci... read more
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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