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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Friendly, accommodative After feeling pressured into a specific vehicle from another dealership I kind Falcone VW and Matt Bartelson was my sales rep. He was so friendly, took time to understand exactly what I was looking for, set expectations, and most importantly didn’t pressure me toward any specific vehicle. I like how they ask you what you’re looking for, features, price, etc., and they find it for you rather than getting something and pressing you buy it. The latter route was my previous experiment at a larger dealersh... read more
Great Easy buying experience, in and out, felt like he valued my time. Will buy from Gene again next time I am looking for a car.
Amazing as always For almost ten years, Tiffany Compton has been our go-to when we're ready to move on to our next vehicle. She listens to our needs and she works to make sure we get the best deal possible. She NEVER fails to impress and deliver exactly what we want at the price we need. Be sure to ask for her when you go to Falcone!
Great deal, no pressure I came into Falcone Subaru not even planning to purchase a new vehicle just yet, but wanting to test drive some new Subarus. I was so impressed by the 2019 Crosstrek that I had no trouble making the decision to buy that day. On top of that, I got such a great deal on my trade-in that I didn't have to put any money down to get my monthly payment where I wanted it be. Matt took the time to talk to me about the features and options and make sure they I was buying what I wanted and that I understood my fi... read more
All around sweet! I had a great overall experience with the folks at this dealership! They were very attentive, and seemed very sincere; although they have every reason to be up-front as they have quite a selection of sharp & reliable vehicles to choose from. My salesperson, Gene, took a lot of time to listen to my concerns and even though it was a busy Saturday, he made every effort to give me professional & over the top service. I will and already have referred this dealership to my friends and family, and have no reason t... read more
Safe & Helpful How scary is it getting a new vehicle right? Thanfully Tiffany Compton went out of her way to make me feel reassured and answered all my questions! Will continue to go to her! Thank you again
Helped After Health Scare After a health scare, I moved in with my daughter and son-in-law. Their two Jettas were too low to the ground for me to comfortably get in and out. Tiffany Compton listened to my concerns and the needs of my daughter in order to trade her Jetta for a Tiguan. I couldn't have been happier. She was super friendly and treated me like family. I will definitely see her in the future!
Purchased new 2018 Crossrtrek Used Justin Poynter from recommendation from Gene Neal prior to him moving to the sales department. Most pleasant car buying experience in my 47 years. Since the purchase Gene has went above and beyond assisting on helping us get the car to the dealership for service. You have two awesome employees.
Amazing experience! Amazing customer service. I Got exactly what I was looking for with no hassle. Matt was very friendly and easy to work with. I would Highly recommend the entire team!
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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