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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Raised The Bar After taking my mother to several different car lots we happened upon Falcone. Where Tiffany went above and beyond. Not only did she point my mother in the direction of a good car, but she took the time to listen and educate my mother in a non patronizing manner. (Which we had a problem with at other dealerships) My mother had her own financing taken care before she got there and they took the time to explain to her how she did not have a good deal. They helped her get a much more beneficial loan. After one da... read more
Finally a Beetle owner! I met with John a week in advance before even purchasing my beetle, just to check it out and see if I was really interested. John took my husband and I to the car and let us check it out, no pressure to buy or anything. He answered all of my questions. The following week I went back for a test drive, he allowed us to take the car alone. This was really impressive to me as to most dealerships don’t allow this and it was nice to have some privacy to speak everything over with my spouse! I returned and f... read more
Professional, Friendly, Respectful, Informative, Our association with Falcone goes back to the mid nineties. We have purchased a few cars and have relied on this dealership for servicing those vehicles. Our recent purchase with Mr. Neal being your representative was a pleasant experience from the first phone call to the last signature. Our hope is for this vehicle to serve as well as the one we have driven since 2011.
New to us, used Forester Gene helped us upgrade our Crosstrek to a gently used Forester. He was extremely informative and never pressured us. He went out of his way to make us feel comfortable during our time at the dealership. He deserves a raise.
Subaru and Team Falcone From order placement to delivery, Justin lead me through the whole process and trade in. Moe made it painless. John Franks is an awesome teacher.
Great service, fast, and friendly. I bought a 2013 Kia Soul. Gene Neal was great. Friendly, honest, and speedy. Answered all my questions that I had. On the finance department Moe was able to get me out of the office quickly and smooth. The wash team did an amazing job on getting my car cleaner up and beautiful. The service department made sure it would top notch and safe for me to drive. I would highly recommend my family and friends to Falcone and will send them to Gene. Keep up the amazing work!
Wonderful! My husband and I had Alex Moffett help us find our perfect car. He was very patient while also doing his job quickly to not keep us there all day! We felt respected, and also valued because no question was dumb. Anything I asked about the car he knew, this guy really knows his stuff. I walked out of there knowing we got a great deal and if I had any questions, it was totally fine to give him a call. The level of kindness, respect, and attention he gives his clients is above any other salesman we have EVER worked w... read more
Buying a Subaru When I entered the showroom at Falcone Matt greeted me in a very professional manor. He answered my questions and gave me his card. I was impressed with Matt and told my wife that Matt would be the one I wanted to deal with at the dealership. I visited the dealership with my wife and worked with Matt again. We did order a Forester. Matt was very professional and very easy to work with while we make our decision. Once our car arrived Matt call us to pick it. Again we felt very comfortable working with Matt. Ma... read more
Subaru I knew Bert Nickelsberg before I had any car needs. I chose Falcone because I knew Bert worked there, and I trusted Bert. The entire process was smooth and easy. We are first time Subaru buyers. We are pleased with our purchase and look forward to many years as a Falcone customer.
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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