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EōS Fitness

3.5

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Location details

5891 Gornto Lake Rd, Riverview, FL, 33578, United States

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3.52,276 reviews
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Guadalupe V's profile image
Guadalupe V 
2 years ago

This company will not stop sending me marketing emails to my work email, which they should NOT have. I emailed them from my primary email address months ago to delete my work email from their database as they should not have it. I don't even have a current membership n'or intend to have one with them. I stopped receiving messages from them for months after my emailed complaint to them, but my work email is ONCE AGAIN getting marketing spam emails sent to it...This is just completely ridiculous. There was a law that was passe... read more

Business response:

*********, I have worked with our ******************** and they have assured me you were taken off of the list. Thank you for you patience. 

Ron J's profile image
Ron J 
2 years ago

I went to 19th ave-baseline in May to sign up for new gym opening in July and was told by manager they were not signing up people with insurance paying until after gym opens.(discrimination) as their ads didn't tell you this. I signed up i guess as a more desirable person and picked out my plan with the manager. In July I was asked to come back in for assessment/orientation where they were pushing the personal training/nutrition/goals agenda. They said to enter the gym thru a barcode on EOS mobile app which I had downloaded.... read more

Ron J's profile image
Ron J 
2 years ago

I went to 19th ave-baseline in May to sign up for new gym opening in July and was told by manager they were not signing up people with insurance paying until after gym opens.(discrimination) as their ads didn't tell you this. I signed up i guess as a more desirable person and picked out my plan with the manager. In July I was asked to come back in for assessment/orientation where they were pushing the personal training/nutrition/goals agenda. They said to enter the gym thru a barcode on EOS mobile app which I had downloaded.... read more

Business response:

*******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have reached out to ****** our District Manager asking him to assist you. I see that you did a charge back for the $58. I also see the account is canceled. Thank you. In Health, EoS Fitness. 

Vianca H's profile image
Vianca H 
2 years ago

This company is not to be trusted, I have been trying to cancel my membership since May of this year, but they will not give me any information as to how to precede with a formal cancellation. I have called over 20 times to cancel my membership, although multiple employees have confirmed my cancellation the business refuses to send me a confirmation via email that my account is indeed cancelled. I am being harassed with multiple emails claiming different amounts are due, when I call to question these charges, they tell me th... read more

Bluesette O's profile image
Bluesette O 
2 years ago

I think that they are thieves who take from peoples bank account without the persons permission and then act like criminals when they are asked about their business practices. My son became interested in fitness only to be robbed by EOS Gyms.! Dont go there!! 

Bluesette O's profile image
Bluesette O 
2 years ago

I think that they are thieves who take from peoples bank account without the persons permission and then act like criminals when they are asked about their business practices. My son became interested in fitness only to be robbed by EOS Gyms.! Dont go there!! 

Business response:

********, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have sent you an email to gain further insight. Thank you. In Health, EoS Fitness. 

Vianca H's profile image
Vianca H 
2 years ago

This company is not to be trusted, I have been trying to cancel my membership since May of this year, but they will not give me any information as to how to precede with a formal cancellation. I have called over 20 times to cancel my membership, although multiple employees have confirmed my cancellation the business refuses to send me a confirmation via email that my account is indeed cancelled. I am being harassed with multiple emails claiming different amounts are due, when I call to question these charges, they tell me th... read more

Business response:

******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have reached out to **** our District Manager to assist you further with this matter. Thank you. In Health, EoS Fitness. 

Ka R's profile image
Ka R 
2 years ago

Great sales pitch to join the fitness center but very poor execution. They have very bad business practices. In my case it was a very bad experience and added unnecessary stress instead of starting a peaceful workout and training. I cancelled my membership and personal trainer package after two days. Very disappointed. 

Ka R's profile image
Ka R 
2 years ago

Great sales pitch to join the fitness center but very poor execution. They have very bad business practices. In my case it was a very bad experience and added unnecessary stress instead of starting a peaceful workout and training. I cancelled my membership and personal trainer package after two days. Very disappointed. 

Business response:

Ka Ra, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have shared your review with our Regional Vice President and our District Sales Manager to assess and correct. Again, our apologies that our team did not hit the ***** Thank you. In Health, EoS Fitness. 

Frequently asked questions about EōS Fitness

How is EōS Fitness rated?

EōS Fitness has a 3.5 star rating with 2,276 reviews. 

When is EōS Fitness open?

EōS Fitness is open now. It is open 24/7. 

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