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EōS Fitness
- Recreation
- Riverview, FL
About this business
Location details
5891 Gornto Lake Rd, Riverview, FL, 33578, United States
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I just recently open a member ship at this gym. The shower are dirty and nasty, ther mold on the wall, mold flies. One of ther ceiling vent has 3 to 4 of mold thick ness. Ther was poo on the floors, and razor. Just very nasty and very unsanitary.
I just recently open a member ship at this gym. The shower are dirty and nasty, ther mold on the wall, mold flies. One of ther ceiling vent has 3 to 4 of mold thick ness. Ther was poo on the floors, and razor. Just very nasty and very unsanitary.
Business response:
*****, thank you for submitting this review. I have quickly sent this to our facility team to assess and correct the mold growth. I personally will visit our ********* gym this week to assess as well. Thank you for highlighting and we will move forward on this matter. In Health, EoS Fitness
I canceled my husband and I membership back in March. I was told I will have to pay Aprils dues which Im ok with. I still was charged in May, June July for both membership. For August, September I was charged for one membership. I have gone to the facility, called and emailed and have yet to hear from anyone. I have asked for reimbursement in my emails and still no response. I dont know what else can be done. I am very disappointed with this establishment.
Business response:
***, I have sent and email to our District Manager asking him to quickly assist you. Thank you for your patience.
I'm very disappointed that they didn't inform us about the 30 day cancellation policy on signup. We wanted to cancel because they wanted to charge us a $160 annual fee for me and my wife. We tried to cancel to avoid paying this annual fee, but unfortunately, even though we don't go to this gym anymore (for months), they're still making us pay it. I asked the manager if there was any way to waive the fee and he refused. We simply can't afford it and it will cost us 2 weeks of gas and groceries. I just lost my job and there is... read more
Business response:
*****, Thank you for reaching out to us. I have submitted your information and review to our District Manager and asked him to assist you with this matter. Thank you.
This company will not stop sending me marketing emails to my work email, which they should NOT have. I emailed them from my primary email address months ago to delete my work email from their database as they should not have it. I don't even have a current membership n'or intend to have one with them. I stopped receiving messages from them for months after my emailed complaint to them, but my work email is ONCE AGAIN getting marketing spam emails sent to it...This is just completely ridiculous. There was a law that was passe... read more
I went in to get my training session downgraded for the next 6 months before the timeline was up. They have been charging me for two training plans and giving me the run around for 3 weeks. No one has an answer or a solution. I wanted to keep my original plan and after it was up change to a different one. It was not that hard to do. And today I had an in person meeting scheduled by GM him self via email. And he refed to see me saying he was too busy and that he never makes appoints even though I have the email he sent to pro... read more
Business response:
***, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have reached out to ****, our District Manager and asked him to assist you further with this matter. Thank you. In Health, EoS Fitness.
I canceled my husband and I membership back in March. I was told I will have to pay Aprils dues which Im ok with. I still was charged in May, June July for both membership. For August, September I was charged for one membership. I have gone to the facility, called and emailed and have yet to hear from anyone. I have asked for reimbursement in my emails and still no response. I dont know what else can be done. I am very disappointed with this establishment.
I went in to get my training session downgraded for the next 6 months before the timeline was up. They have been charging me for two training plans and giving me the run around for 3 weeks. No one has an answer or a solution. I wanted to keep my original plan and after it was up change to a different one. It was not that hard to do. And today I had an in person meeting scheduled by GM him self via email. And he refed to see me saying he was too busy and that he never makes appoints even though I have the email he sent to pro... read more
Business response:
***, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have reached out to ****, our District Manager and asked him to assist you further with this matter. Thank you. In Health, EoS Fitness.
I'm very disappointed that they didn't inform us about the 30 day cancellation policy on signup. We wanted to cancel because they wanted to charge us a $160 annual fee for me and my wife. We tried to cancel to avoid paying this annual fee, but unfortunately, even though we don't go to this gym anymore (for months), they're still making us pay it. I asked the manager if there was any way to waive the fee and he refused. We simply can't afford it and it will cost us 2 weeks of gas and groceries. I just lost my job and there is... read more
Frequently asked questions about EōS Fitness
How is EōS Fitness rated?
EōS Fitness has a 3.5 star rating with 2,276 reviews.
When is EōS Fitness open?
EōS Fitness is open now. It is open 24/7.
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