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5891 Gornto Lake Rd, Riverview, FL, 33578, United States
Get directions*** - ********. ***** I signed up for a membership at the *** on ranch road. I signed up just to work out but the one trainer Kallien started bringing up the personal training. Not realizing how much it really was, I tried to text her asking her how to cancel. She read my message but never responded. So I sent another message, still read it but didn't answer. So I called and she said she would freeze it, but she didn't!! I still got charged $300 which was my rent money. *************** me over and I couldn't afford rent. I h... read more
Business response:
*******, I see that the team did cancel your PT agreement and the membership is canceled. What I did do is waived your last membership payment and you can still use the facility until August 17. Thank you.
Snobby, always crowded, not enough equipment, lock you into contracts that you can't get out of, I'm not a member anymore but they are still trying to access my checking account for personal training. I had to lock them out and get a new debit card. No one knows how to stop them.
Business response:
****** we apologize for you experience. Not our intended path. However, I see that the team did cancel your PT agreement for you and also the membership. I am happy they were able to assist you and find a resolve.
WORST GYM EXPERIENCE EVER!If I could give you zero stars on this site I would.My husband and I joined the EoS Fitness near the ******************** about 3 weeks ago.We decided the gym wasnt for us for a number of reasons so called to cancel our memberships.I was told we would have to pay for the month of August because of the 30 day notice which we expected and agree with but what we were upset about was that we were told we would also be charged the $49 each for the yearly club maintenance fee even though we were only memb... read more
Business response:
*******, I was so happy to assist you and your husband. I am pleased we were able to find a resolve.
WORST GYM EXPERIENCE EVER!If I could give you zero stars on this site I would.My husband and I joined the EoS Fitness near the ******************** about 3 weeks ago.We decided the gym wasnt for us for a number of reasons so called to cancel our memberships.I was told we would have to pay for the month of August because of the 30 day notice which we expected and agree with but what we were upset about was that we were told we would also be charged the $49 each for the yearly club maintenance fee even though we were only memb... read more
Business response:
*******, I was so happy to assist you and your husband. I am pleased we were able to find a resolve.
He hablado he ido en numerables ocasiones para cancelar el entregaron personal que supuestamente *o contrat viendo no fue as. El da sbado **************************************** atendi de nuevo ***** R. * me dice que no puede hacer **** mas, me gustara pudiera a*udar con la CANCELACIN de el entrenamiento * REEMBOLSO del dinero que han quitado de mi cuenta. La manera en la que se me ofreci dicha membresa fue APROVECHANDO Y DISCRIMINADO que *o no saba ingls para vender una membresa *** * SUPLANTANDO LA IDENTIDAD de otro compa... read more
Business response:
Hola. Estoy mirando su cuenta y veo que el equipo cancel inmediatamente su paquete de PT y estn proporcionando un reembolso. Estoy muy feliz de que haya habido una resolucin a su necesidad.
He hablado he ido en numerables ocasiones para cancelar el entregaron personal que supuestamente *o contrat viendo no fue as. El da sbado **************************************** atendi de nuevo ***** R. * me dice que no puede hacer **** mas, me gustara pudiera a*udar con la CANCELACIN de el entrenamiento * REEMBOLSO del dinero que han quitado de mi cuenta. La manera en la que se me ofreci dicha membresa fue APROVECHANDO Y DISCRIMINADO que *o no saba ingls para vender una membresa *** * SUPLANTANDO LA IDENTIDAD de otro compa... read more
Business response:
Hola. Estoy mirando su cuenta y veo que el equipo cancel inmediatamente su paquete de PT y estn proporcionando un reembolso. Estoy muy feliz de que haya habido una resolucin a su necesidad.
Gym is great. Mens locker room nasty floors are ****** showers floors are nasty i contracted a toe fungus from is. The jacuzzi is cold and dirty. The pool is a mess. Truly a sad way to run a business. I have told the front desk personnel. Nothing has improved. I'd stop going but i need to lose weight. So unfortunately I'm stuck
Business response:
******* we agree that that is not our desired experience for our members. I have worked with the 4 District Managers and the Vice President of ****** to ensure this matter is assessed and a plan of action put into place. Thank you for highlighting and sharing so we can move forward to create change.
Gym is great. Mens locker room nasty floors are ****** showers floors are nasty i contracted a toe fungus from is. The jacuzzi is cold and dirty. The pool is a mess. Truly a sad way to run a business. I have told the front desk personnel. Nothing has improved. I'd stop going but i need to lose weight. So unfortunately I'm stuck
Business response:
******* we agree that that is not our desired experience for our members. I have worked with the 4 District Managers and the Vice President of ****** to ensure this matter is assessed and a plan of action put into place. Thank you for highlighting and sharing so we can move forward to create change.
Of course I went in to get a gym membership, but the rope you into doing personal training. I made it clear money is tight, but they don't stop till they coerce you. I regret my decision. I did one session with my trainer and felt, light headed, dizzy, and felt like I was going to pass out. I am highly anemic and probably shouldn't be pushed to do too much to soon. I was told I would be able to freeze the training and now I am being told I can't. If this is how this gym operates then I don't want to continue doing business w... read more
Business response:
********, I have forwarded your review and account information to our District Manager and our Regional Vice President to assist you further with your in term PT contract. Thank you.
EōS Fitness has a 3.5 star rating with 2,276 reviews.
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