EōS Fitness

John M. 

on BBB

3 years ago

Terrible people. They pressure you into signing a personal training contract and lie to you about what it entails. They refuse to do customer service. They dont call back for days if at all. Avoid this gym like the plague. Go to Vasa instead. 

John G 

on BBB

3 years ago

I canceled my membership today because I was charged $34.99 for late fee. Never had a problem before just so happens that my payday was the day after they charged my card. Drove over after work to cancel my membership and I asked to speak to the manager ******** he had hickeys all over his neck and he was a little rude.. I later understood that I'd be charged another month of membership fees due to their 30-day cancellation policy.. I'm thoroughly disgusted with EOS gym their customer service is lousy and I will never use th... read more

John G 

on BBB

3 years ago

I canceled my membership today because I was charged $34.99 for late fee. Never had a problem before just so happens that my payday was the day after they charged my card. Drove over after work to cancel my membership and I asked to speak to the manager ******** he had hickeys all over his neck and he was a little rude.. I later understood that I'd be charged another month of membership fees due to their 30-day cancellation policy.. I'm thoroughly disgusted with EOS gym their customer service is lousy and I will never use th... read more

John M. 

on BBB

3 years ago

Terrible people. They pressure you into signing a personal training contract and lie to you about what it entails. They refuse to do customer service. They dont call back for days if at all. Avoid this gym like the plague. Go to Vasa instead. 

Yuri G. 

on BBB

3 years ago

I was told I would get a free training session, I would only be charged $19 and I would get my money back if I didnt like it. My first session was going to be 8/3/2022, after thinking about it I wanted to cancel the session because I knew I wasnt going to go so I go today 7/29 trying to cancel and the Fitness manager told me I wouldnt be able to because I signed an agreement. To which I said yes I did but the guy said it would be free and if I didnt like it I would be able to cancel. He then said no you agreed to 6 months an... read more

Yuri G. 

on BBB

3 years ago

I was told I would get a free training session, I would only be charged $19 and I would get my money back if I didnt like it. My first session was going to be 8/3/2022, after thinking about it I wanted to cancel the session because I knew I wasnt going to go so I go today 7/29 trying to cancel and the Fitness manager told me I wouldnt be able to because I signed an agreement. To which I said yes I did but the guy said it would be free and if I didnt like it I would be able to cancel. He then said no you agreed to 6 months an... read more

Geri B 

on BBB

3 years ago

I went to EOS while caring for my mother who was terminally ill. I was looking for a short term membership. I talked with an individual who assured me I could pay $1 down and $9.99 a month and could cancel anytime. I specifically asked if there would be a cancelation charge or any other charges and I was assured there wasn't. Upon canceling my membership I received notice that I was being charged a $54.00 yearly fee. I talked to the manager who basically said, "too bad you signed the contract". When I explained the circumsta... read more

John C 

on BBB

3 years ago

My wife and I started at EOS fitness on June 25th. While we were signing up we talked to the training manager and we told him it was on the fence about signing, he came back and stated we will give you and your wife 4 training for $20. 00 and after we did the 4 training, we have decided not to go through with the training. With in the 4 times going EOS has pulled out $144 every 2 weeks from are account. We have them a letter stating we are giving our 30 notice to cancel the whole membership. They told me it would be 1-2 days... read more

John C 

on BBB

3 years ago

My wife and I started at EOS fitness on June 25th. While we were signing up we talked to the training manager and we told him it was on the fence about signing, he came back and stated we will give you and your wife 4 training for $20. 00 and after we did the 4 training, we have decided not to go through with the training. With in the 4 times going EOS has pulled out $144 every 2 weeks from are account. We have them a letter stating we are giving our 30 notice to cancel the whole membership. They told me it would be 1-2 days... read more