EōS Fitness

Dalton S. 

on BBB

3 years ago

I have personal training at ***************************************************************. My issues started when my billing cycle was incorrectly entered by the fitness manager when I enrolled in training. Because of this, they had to "fix" it but gave me no warning that I would be charged $156 three times in one month. I spoke to my trainer and the district manager who was in the store at the end of July; the DM was training a new fitness manager. In that conversation the DM told me there was nothing they could do about ... read more

Gabriel T. 

on BBB

3 years ago

My experience at EOS Fitness in ******** has been a nightmare. They pressure people into signing up for personal trainers mentioning you can cancel anytime. After losing my job and needing to relocate, I was told there is nothing I can do. Given my situation, I'm now forced to pay for services I'm not recieving. Notice how all the reviews on the BBB website are all regarding the same issue. There needs to be more transparency, so many people are being taken advantage of by their unethical business practices. 

Shirley W. 

on BBB

3 years ago

This e-mail is for your information and a matter of record related to my treatment at your ************** EOS facility. Upon touring the facility, I was told that with a new membership you get an hour free with a trainer.Upon signing to become a member I was requested to have a credit card on file. I was presented numerous e-signature forms for which I received no copies. ***** at this facility was extremely pushy.. telling me what I was going to do. The next day I found a $19 charge by EOS on my credit card. I called and sp... read more

Shirley W. 

on BBB

3 years ago

This e-mail is for your information and a matter of record related to my treatment at your ************** EOS facility. Upon touring the facility, I was told that with a new membership you get an hour free with a trainer.Upon signing to become a member I was requested to have a credit card on file. I was presented numerous e-signature forms for which I received no copies. ***** at this facility was extremely pushy.. telling me what I was going to do. The next day I found a $19 charge by EOS on my credit card. I called and sp... read more

TJ 

on BBB

3 years ago

I am filing a complaint on EOS ***************************. I got pressured into getting a trainer. I looked at the prices and stated numerous times that I could not afford the prices. My membership is paid through my job. I havent even been to the gym 1 full month and now I have problems. The personal trainer I was told I could get once a week for $80 no weekly with an introductory payment of $18 biweekly for a month. I got my bank statement back and they have charged $156 biweekly. Never was I charged $18. There is discrep... read more

TJ 

on BBB

3 years ago

I am filing a complaint on EOS ***************************. I got pressured into getting a trainer. I looked at the prices and stated numerous times that I could not afford the prices. My membership is paid through my job. I havent even been to the gym 1 full month and now I have problems. The personal trainer I was told I could get once a week for $80 no weekly with an introductory payment of $18 biweekly for a month. I got my bank statement back and they have charged $156 biweekly. Never was I charged $18. There is discrep... read more

Geneveive C. 

on BBB

3 years ago

I moved back to ********* and was looking for a gym. A friend recommended EOS. The prices were incredibly reasonable. I went in to sign and the membership manager went over the details. He then offered personal training on a discount ($79) every two weeks. I told him I wouldnt be needing it but he brought over the personal training manager anyway. I sat there as he went over the details and I mentioned I didnt need it but he continued anyway. I felt pressured and agreed only so he would stop. Two times saying no only to feel... read more

Geneveive C. 

on BBB

3 years ago

I moved back to ********* and was looking for a gym. A friend recommended EOS. The prices were incredibly reasonable. I went in to sign and the membership manager went over the details. He then offered personal training on a discount ($79) every two weeks. I told him I wouldnt be needing it but he brought over the personal training manager anyway. I sat there as he went over the details and I mentioned I didnt need it but he continued anyway. I felt pressured and agreed only so he would stop. Two times saying no only to feel... read more

BREYANA P 

on BBB

3 years ago

I would like to address some concerns and make a formal complaint regarding EoS (Durango Location: ***********************************************************). My name is ***********************. I have been a member for over a year or more. I am assigned to this location. My experience at the Durango location has been constant. I have continually noticed the many discrepancies throughout the facility compared to other locations such as ****** location (**** ************ #***, *********, ** *****) and ***** road( ********* ... read more