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5891 Gornto Lake Rd, Riverview, FL, 33578, United States
Get directionsHello,I have called a total of three times if you count today, in an attempt to cancel a account/membership I have with EOS, I didn't take down the dates and who I spoke to because I felt confident that this would be done. I can only estimate my attempts have been over a 2 1/2 to 3 month span. The initial call to cancel my account the young lady informed me that my account would probably be drafted one more time. The second time I called was due to my account being drafted two times after that instead of one, the young man I... read more
Business response:
*******, I see that the have forwarded your information to our two District Managers to assist you further. They will reach out to you within ***** hours. Thank you.
Hello,I have called a total of three times if you count today, in an attempt to cancel a account/membership I have with EOS, I didn't take down the dates and who I spoke to because I felt confident that this would be done. I can only estimate my attempts have been over a 2 1/2 to 3 month span. The initial call to cancel my account the young lady informed me that my account would probably be drafted one more time. The second time I called was due to my account being drafted two times after that instead of one, the young man I... read more
Business response:
*******, I see that the have forwarded your information to our two District Managers to assist you further. They will reach out to you within ***** hours. Thank you.
If I could give -0 I would. Dont ever sign up for this gym because it will be the worst decision in your life. Ive tried cancelling my membership for months now and its still pending. When are they actually going to work on cancelling it? This gym is full of BS so dont fall for their scam.
Business response:
******, I see that you called the club on September 27, whereupon the staff submitted for your 30-day cancellation. That made October 20th your last debiting. You are able to use the facility until November 19th. Thank you.
If I could give -0 I would. Dont ever sign up for this gym because it will be the worst decision in your life. Ive tried cancelling my membership for months now and its still pending. When are they actually going to work on cancelling it? This gym is full of BS so dont fall for their scam.
Business response:
******, I see that you called the club on September 27, whereupon the staff submitted for your 30-day cancellation. That made October 20th your last debiting. You are able to use the facility until November 19th. Thank you.
Did not go to the gym since July.Was charged a 100 dollar fee in July that I was not aware of. Called to cancel then and they did not cancel. Cancelled a few days ago. They refuse to give back the return payment.They hide behind it was in the agreement. But they know that is not right to do morally. Shame on you. Legal theft.
Business response:
*******, I see that the account is canceled and our processing company is refunding a NSF fee back to you card. Thank you.
Did not go to the gym since July.Was charged a 100 dollar fee in July that I was not aware of. Called to cancel then and they did not cancel. Cancelled a few days ago. They refuse to give back the return payment.They hide behind it was in the agreement. But they know that is not right to do morally. Shame on you. Legal theft.
Business response:
*******, I see that the account is canceled and our processing company is refunding a NSF fee back to you card. Thank you.
Hello, currently ****** since my husbands PT contract was never canceled when asked to be canceled. He went in to cancel 10/7 and was told that starting on 10/21 he would get charged $150 instead of $390.Instead of canceling/downgrading they pulled up a new contract where he would pay &150 bi- weekly.He received revised contract and signed stating that his first payment of $150 would start on 10/21 but instead gets charged $390 on 10/21 and on top of that the following Monday gets charged $150 on 10/24. From my husbands unde... read more
Business response:
Hello! I have sent you and email since I am unable to find you husbands account. I do look forward to hearing from you.
Hello, currently ****** since my husbands PT contract was never canceled when asked to be canceled. He went in to cancel 10/7 and was told that starting on 10/21 he would get charged $150 instead of $390.Instead of canceling/downgrading they pulled up a new contract where he would pay &150 bi- weekly.He received revised contract and signed stating that his first payment of $150 would start on 10/21 but instead gets charged $390 on 10/21 and on top of that the following Monday gets charged $150 on 10/24. From my husbands unde... read more
Business response:
Hello! I have sent you and email since I am unable to find you husbands account. I do look forward to hearing from you.
On June 30, 2022 at 5:08 pm PST I called the EOS Fitness in *********** and spoke to the gal at the front desk regarding my membership. I asked her how many sessions I had left on my personal training and she confirmed there were four remaining sessions left. I also inquired about downgrading my account from $24.99/month to $9.99/month. She let me know the fee to downgrade to the $9.99/month plan would be $100. I opted to continuing the $24.99/month membership and let her know due to the upcoming birth of my grandchild and a... read more
Business response:
******, I see that the club team did cancel your account when they received the request in mid October. I have sent your information to the club team and ******************* team to assist you further. Thank you.
EōS Fitness has a 3.5 star rating with 2,276 reviews.
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