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EōS Fitness
- Recreation
- Riverview, FL
About this business
Location details
5891 Gornto Lake Rd, Riverview, FL, 33578, United States
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Charged ***** for a free week pass. Skinny manager dude was very shady ~ Mesa location. Sent an email to corporate and received no response.
Business response:
***, We are in receipt of your review on the BBB platform. We do have a $35 pass for non residents and a week pass for those that live locally in the area and it's the first time in the club. I do hope that staff was able to share that with you when ringing up the pass. We apologize for your experience. I did send you an email to gain further insight and so I can move forward for you.
DO NOT GIVE THEM YOUR DEBIT CARD INFO!!! If we havent signed up with our AMEX we would be ***************. *** had to fight all kinds of charges - including a bogus 8 different annual fees. They dont supply anything in writing. They claimed their system was down one day and I signed us up online for a family plan. We NEVER a had the $1 join fee honored. We were billed every two weeks for 4 memberships we dont have. The manager doesnt call you back or respond to emails. I had to get my concierge at AMEX involved! They blamed ... read more
DO NOT GIVE THEM YOUR DEBIT CARD INFO!!! If we havent signed up with our AMEX we would be ***************. *** had to fight all kinds of charges - including a bogus 8 different annual fees. They dont supply anything in writing. They claimed their system was down one day and I signed us up online for a family plan. We NEVER a had the $1 join fee honored. We were billed every two weeks for 4 memberships we dont have. The manager doesnt call you back or respond to emails. I had to get my concierge at AMEX involved! They blamed ... read more
I signed up for EOS gym and personal training in June. In September, I had to freeze the account due to medical reasons. For some reason the freeze was not approved and at that point I had asked them to just cancel the membership and the personal training because I could not come anymore. I anyways had only signed up for a 4-month personal training. In the middle of December, I realized that I was still being charged and tried calling again to find out why it wasn't cancelled yet and a request to be refunded. I had to call t... read more
Business response:
Cha, I did reach out to you via the email supplied in this review. On your response, please leave a phone or email associated with your membership so I can find your account and have a District Manager assist you.
I signed up for EOS gym and personal training in June. In September, I had to freeze the account due to medical reasons. For some reason the freeze was not approved and at that point I had asked them to just cancel the membership and the personal training because I could not come anymore. I anyways had only signed up for a 4-month personal training. In the middle of December, I realized that I was still being charged and tried calling again to find out why it wasn't cancelled yet and a request to be refunded. I had to call t... read more
Business response:
Cha, I did reach out to you via the email supplied in this review. On your response, please leave a phone or email associated with your membership so I can find your account and have a District Manager assist you.
I never had a problem with ***, in fact I like it. Until management changed and the new manager ***** has been trying to get my membership revoked for going to the gym with family members who all have memberships as well. Not only that but he also began making up lies that I have been trying to recruit people to train and I have people that I am training, that confirmed I was a trainer. I am a full time nursing student with a full time job, if that were true how would I balance that???? He was rude, vindictive, and looking t... read more
Business response:
*******, I understand that the team at the club have worked with you and it appears that training was taking place both by a physical witnessing of the events and also with watching camera footage. We apologize that you feel the management may be wrong in there assessment of you training on sight. I do understand that the team forwarded your information to the District Fitness Manager. I will also send this review to the District Manager so he can reach out to you to assist further. Thank you.
I never had a problem with ***, in fact I like it. Until management changed and the new manager ***** has been trying to get my membership revoked for going to the gym with family members who all have memberships as well. Not only that but he also began making up lies that I have been trying to recruit people to train and I have people that I am training, that confirmed I was a trainer. I am a full time nursing student with a full time job, if that were true how would I balance that???? He was rude, vindictive, and looking t... read more
Business response:
*******, I understand that the team at the club have worked with you and it appears that training was taking place both by a physical witnessing of the events and also with watching camera footage. We apologize that you feel the management may be wrong in there assessment of you training on sight. I do understand that the team forwarded your information to the District Fitness Manager. I will also send this review to the District Manager so he can reach out to you to assist further. Thank you.
Hello EOS team. My experience with EOS Fitness has possibly been the worst experience I've ever had dealing with a business. When I suddenly had to move to another state only 3 weeks after signing up, I would have assumed *** would take that into consideration before they: 1) Charged my account over $400, despite many attempts and hours on the phone trying to get it resolved. 2) Called multiple times every day for several months. When I would answer, I'd get transferred multiple times before being told to call the club I sig... read more
Business response:
I understand that you have since worked with ***** our District Manager and he was able to assist you further.
Hello EOS team. My experience with EOS Fitness has possibly been the worst experience I've ever had dealing with a business. When I suddenly had to move to another state only 3 weeks after signing up, I would have assumed *** would take that into consideration before they: 1) Charged my account over $400, despite many attempts and hours on the phone trying to get it resolved. 2) Called multiple times every day for several months. When I would answer, I'd get transferred multiple times before being told to call the club I sig... read more
Business response:
I understand that you have since worked with ***** our District Manager and he was able to assist you further.
Frequently asked questions about EōS Fitness
How is EōS Fitness rated?
EōS Fitness has a 3.5 star rating with 2,276 reviews.
When is EōS Fitness open?
EōS Fitness is open now. It is open 24/7.
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