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EōS Fitness
- Recreation
- Riverview, FL
About this business
Location details
5891 Gornto Lake Rd, Riverview, FL, 33578, United States
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EOS Fitness allowed my 17 year old minor to enter into a Personal fitness and monthly contract. When confronted the manager indicated they didnt check identification and allowed people to complete their form with no verification. this seems like a possible fraud issue as well.When confronted to stop the payments from my sons account they indicated it would take two more payments.I am now requesting the company refund the $1,555.31 they debited from my sons account.
Business response:
Brett, We have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have sent you an email as I am unable to find your son's account to help resolve. Once I hear from you, then I will forward this matter to the Regional Vice President of Fitness to assist. Thank you. In Health, EoS Fitness.
guys be extremely careful when you go to eos fitness. these people are cheaters. they explain something and get sign on something. they told me if i cancel within 30 days i do not have to worry. and they got sign on wrong paper and charged heavy money.when you talk to these people these are very rude. not worth going there
Business response:
Zafar, We have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I see that you joined with us on December 27, 2023 and then two weeks later submitted a 30 day cancellation. I further see that the annual and the membership dues were scheduled to process for you so the account could cancel for you after payment. I have submitted your information to our District Sales Manager to assist you further. Thank you. In Health... read more
guys be extremely careful when you go to eos fitness. these people are cheaters. they explain something and get sign on something. they told me if i cancel within 30 days i do not have to worry. and they got sign on wrong paper and charged heavy money.when you talk to these people these are very rude. not worth going there
Business response:
Zafar, We have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I see that you joined with us on December 27, 2023 and then two weeks later submitted a 30 day cancellation. I further see that the annual and the membership dues were scheduled to process for you so the account could cancel for you after payment. I have submitted your information to our District Sales Manager to assist you further. Thank you. In Health... read more
If i could put 0 star i would. The sale is scam. Very disappointed. Went to the eos gym in power and ******* location to signup oviously my main reason to signed up was just the sauna and maybe some Cardio. The sales force me to signed for personal training i keep telling her the reason i came its just the sauna and maybe cardio. But she would not listen. She then called the district manager told them i am not interested. Next time you know she let me signed and aggreement for teh $19, 2 sessions and i was like ok i dont rea... read more
Business response:
**, we sincerely apologize for your your experience. I see that the team did 3-day cancel your PT agreement for you. I have reached out to our two District Managers and provided your information to them. so they can assist you further. Thank you.
If i could put 0 star i would. The sale is scam. Very disappointed. Went to the eos gym in power and ******* location to signup oviously my main reason to signed up was just the sauna and maybe some Cardio. The sales force me to signed for personal training i keep telling her the reason i came its just the sauna and maybe cardio. But she would not listen. She then called the district manager told them i am not interested. Next time you know she let me signed and aggreement for teh $19, 2 sessions and i was like ok i dont rea... read more
Business response:
**, we sincerely apologize for your your experience. I see that the team did 3-day cancel your PT agreement for you. I have reached out to our two District Managers and provided your information to them. so they can assist you further. Thank you.
After being with EOS fitness since my first move to *******, recently money got tight and things werent going good, so I cancelled several months ago or I should say tried to, look at my account today, they have still been taking money out of my account even after the first time I asked them to stop, which blows my mind considering I told them I would be back when funds came back to life. Anyway, so I look today and got frustrated and talked to a representative about canceling and sending me my money that they have been taki... read more
Business response:
******, I have contacted the Regional District Sales Manager and provided your information to him. He will reach out to you to assist. We sincerely apologize for any confusion.
Terrible service! Back in November I had a bad experience with the employees at the kids club talking negatively about another child right in front of me, while dropping off my 2 kids.I wrote a review and the new Assistant GM reaches out and apologizes and agrees that he has some work to do with his staff. I asked to cancel my membership while they go through the transition of "cleaning up the staff" because I don't feel comfortable leaving my kids with them. My whole reason for choosing EOS was the kids club, so I can worko... read more
Business response:
******, thank you submitting and recounting your experience. I have sent your information to our district Sales Manager so he can promptly assist you. Thank you.
After being with EOS fitness since my first move to *******, recently money got tight and things werent going good, so I cancelled several months ago or I should say tried to, look at my account today, they have still been taking money out of my account even after the first time I asked them to stop, which blows my mind considering I told them I would be back when funds came back to life. Anyway, so I look today and got frustrated and talked to a representative about canceling and sending me my money that they have been taki... read more
Business response:
******, I have contacted the Regional District Sales Manager and provided your information to him. He will reach out to you to assist. We sincerely apologize for any confusion.
Terrible service! Back in November I had a bad experience with the employees at the kids club talking negatively about another child right in front of me, while dropping off my 2 kids.I wrote a review and the new Assistant GM reaches out and apologizes and agrees that he has some work to do with his staff. I asked to cancel my membership while they go through the transition of "cleaning up the staff" because I don't feel comfortable leaving my kids with them. My whole reason for choosing EOS was the kids club, so I can worko... read more
Business response:
******, thank you submitting and recounting your experience. I have sent your information to our district Sales Manager so he can promptly assist you. Thank you.
Frequently asked questions about EōS Fitness
How is EōS Fitness rated?
EōS Fitness has a 3.5 star rating with 2,276 reviews.
When is EōS Fitness open?
EōS Fitness is open now. It is open 24/7.
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