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EōS Fitness

3.5

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Location details

5891 Gornto Lake Rd, Riverview, FL, 33578, United States

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3.52,276 reviews
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mairead s's profile image
mairead s 
3 years ago

ZERO Save your time and money, do not come to this gym or even think about getting personal training here. When I wanted to continue my 4 month agreement my personal trainer set me up with a fitness manager to get it all sorted. Now almost a year later as im looking over my charges I noticed that they have been overcharging me a massive amount. When I went to continue my personal trainer the fitness manager signed me up for a different contract of 6 months. But never canceled the 4 month contract. As a Fitness Manager you th... read more

Business response:

*******, thank you for contacting us. I have sent your information to our Regional Vice President of Fitness and the District Fitness Manager to assist you quickly. Thank you. 

mairead s's profile image
mairead s 
3 years ago

ZERO Save your time and money, do not come to this gym or even think about getting personal training here. When I wanted to continue my 4 month agreement my personal trainer set me up with a fitness manager to get it all sorted. Now almost a year later as im looking over my charges I noticed that they have been overcharging me a massive amount. When I went to continue my personal trainer the fitness manager signed me up for a different contract of 6 months. But never canceled the 4 month contract. As a Fitness Manager you th... read more

Business response:

*******, thank you for contacting us. I have sent your information to our Regional Vice President of Fitness and the District Fitness Manager to assist you quickly. Thank you. 

Anthony R's profile image
Anthony R 
3 years ago

My wife had a membership and cancelled because she didn't use it. Three years later I get a call from a debt collector saying I owe eos fitness $250 even though I cancelled the membership. I talked to multiple people and everyone says we have no record of cancellation. So now I'm out $250 and I will never use this company again and I hope you think twice about using them as well! 

Business response:

*******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. Please reach out to me with a direct message on the BBB platform. I am unable to find your wife's account to help make a resolve for her. Thank you. In Health, EoS Fitness. 

Anthony R's profile image
Anthony R 
3 years ago

My wife had a membership and cancelled because she didn't use it. Three years later I get a call from a debt collector saying I owe eos fitness $250 even though I cancelled the membership. I talked to multiple people and everyone says we have no record of cancellation. So now I'm out $250 and I will never use this company again and I hope you think twice about using them as well! 

Business response:

*******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. Please reach out to me with a direct message on the BBB platform. I am unable to find your wife's account to help make a resolve for her. Thank you. In Health, EoS Fitness. 

Brandon T's profile image
Brandon T 
3 years ago

This gym is a sham. Do not come here or at the least do not sign up for personal training. I have been trying to cancel my personal training for months now. I went in three times and was told that a fitness manager was not in and I would be contacted. Then I was never contacted. The last time I went in I was told that my trainings were canceled and I wouldn't be charged again besides the cancelation fee. I was ensured (by the new fitness manager) that the cancelation fee was the charge I saw the day before I came in and I wa... read more

Brandon T's profile image
Brandon T 
3 years ago

This gym is a sham. Do not come here or at the least do not sign up for personal training. I have been trying to cancel my personal training for months now. I went in three times and was told that a fitness manager was not in and I would be contacted. Then I was never contacted. The last time I went in I was told that my trainings were canceled and I wouldn't be charged again besides the cancelation fee. I was ensured (by the new fitness manager) that the cancelation fee was the charge I saw the day before I came in and I wa... read more

Peau V's profile image
Peau V 
3 years ago

I (***************) took my wife(*****************) to get a EOS membership on 2/27/23 at the ******** ** location. (***** ********************** ******** ** *****) After the initial enrollment we were told a manager would speak to us before finalizing the enrollment. ***, the manager on duty then proceeded to offer my wife a personal trainer which we declined because I am the only provider and couldn't afford the extra charge, but he gave her the option of trying it out for 2 sessions each for 30 minutes for $20 and if she ... read more

Peau V's profile image
Peau V 
3 years ago

I (***************) took my wife(*****************) to get a EOS membership on 2/27/23 at the ******** ** location. (***** ********************** ******** ** *****) After the initial enrollment we were told a manager would speak to us before finalizing the enrollment. ***, the manager on duty then proceeded to offer my wife a personal trainer which we declined because I am the only provider and couldn't afford the extra charge, but he gave her the option of trying it out for 2 sessions each for 30 minutes for $20 and if she ... read more

Nolani G's profile image
Nolani G 
3 years ago

Horrible! They sell you personal trainings and they do not care about you after that!!! But they will gladly charge you every month and completely disregard and communicate you make. 

Business response:

******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. I have reached out to our District Fitness Manager and asked then to contact you. Thank you. In Health, EoS Fitness. 

Frequently asked questions about EōS Fitness

How is EōS Fitness rated?

EōS Fitness has a 3.5 star rating with 2,276 reviews. 

When is EōS Fitness open?

EōS Fitness is open now. It is open 24/7. 

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