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EōS Fitness
- Recreation
- Riverview, FL
About this business
Location details
5891 Gornto Lake Rd, Riverview, FL, 33578, United States
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Horrible! They sell you personal trainings and they do not care about you after that!!! But they will gladly charge you every month and completely disregard and communicate you make.
Business response:
******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. I have reached out to our District Fitness Manager and asked then to contact you. Thank you. In Health, EoS Fitness.
The free trial is a bit of a scam. Despite being cancelled, I am continually being charged each month, despite promises to the contrary.
Business response:
**, I have emailed you to help gather more insight so I may assist you further.
The free trial is a bit of a scam. Despite being cancelled, I am continually being charged each month, despite promises to the contrary.
Business response:
**, I have emailed you to help gather more insight so I may assist you further.
Long story short, I signed up and was offered training and the guy who signed me up and manager verbally told me that training was 188 for 6 months not 156 every other week thats on the contract. I contacted 2 different district managers and they have not even responded to my emails so I went in to deal with it personally. I was told I cant cancel anything nor could I get out of a misleading contract I signed, I was verbally misled and trusted there word due to the fact I thought they cared. I said I can not afford that and ... read more
Business response:
***, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have sent your information to our District Manager and our Regional Vice President to assist you further. Thank you. In Health, EoS Fitness.
I got the membership in sept...went 1 time and canceled in person...I don't use the bank account associated with the membership often so didn't see all the charges since sept totaling over $200 I called the ********** location and spoke with ****** and asked to speak with the Manager...was transferred to ***** and told him what happened...he put me on hold and then hung up..I called right back and ****** said ***** went to lunch (at 9:30am) and will be back in 1.5 hrs I called later again and was told it's my word against th... read more
Business response:
******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I see that the account has been canceled. I have reached out to our District Manager to assist you further. Thank you. In Health, EoS Fitness.
Long story short, I signed up and was offered training and the guy who signed me up and manager verbally told me that training was 188 for 6 months not 156 every other week thats on the contract. I contacted 2 different district managers and they have not even responded to my emails so I went in to deal with it personally. I was told I cant cancel anything nor could I get out of a misleading contract I signed, I was verbally misled and trusted there word due to the fact I thought they cared. I said I can not afford that and ... read more
Business response:
***, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have sent your information to our District Manager and our Regional Vice President to assist you further. Thank you. In Health, EoS Fitness.
I got the membership in sept...went 1 time and canceled in person...I don't use the bank account associated with the membership often so didn't see all the charges since sept totaling over $200 I called the ********** location and spoke with ****** and asked to speak with the Manager...was transferred to ***** and told him what happened...he put me on hold and then hung up..I called right back and ****** said ***** went to lunch (at 9:30am) and will be back in 1.5 hrs I called later again and was told it's my word against th... read more
Business response:
******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I see that the account has been canceled. I have reached out to our District Manager to assist you further. Thank you. In Health, EoS Fitness.
Redlands Location:Great facility, shady business practices. Had an account for myself, with my wonderful partner attached. After lack of utilization, I called to cancel my account prior to the yearly fee (which was set to come up in a couple months). Of note, it took 8 calls over three days as the phone was rarely answered. Upon cancelling my account...I was still charged the yearly fee. Upon inquiring, they noted that though I specified that I wanted to close my account, I didn't specifically request to close *the linked ac... read more
Business response:
Rofi, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have canceled your partners account immediately and I have sent your information to our District Sales Manager to assist you further. Thank you. In Health, EoS Fitness.
Redlands Location:Great facility, shady business practices. Had an account for myself, with my wonderful partner attached. After lack of utilization, I called to cancel my account prior to the yearly fee (which was set to come up in a couple months). Of note, it took 8 calls over three days as the phone was rarely answered. Upon cancelling my account...I was still charged the yearly fee. Upon inquiring, they noted that though I specified that I wanted to close my account, I didn't specifically request to close *the linked ac... read more
Business response:
Rofi, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have canceled your partners account immediately and I have sent your information to our District Sales Manager to assist you further. Thank you. In Health, EoS Fitness.
Frequently asked questions about EōS Fitness
How is EōS Fitness rated?
EōS Fitness has a 3.5 star rating with 2,276 reviews.
When is EōS Fitness open?
EōS Fitness is open now. It is open 24/7.
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