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EōS Fitness

3.5

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Location details

5891 Gornto Lake Rd, Riverview, FL, 33578, United States

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3.52,276 reviews
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Anastasia R.'s profile image
Anastasia R. 
3 years ago

Had Concerns about an issue with the kids club, have reached out multiple times to the Gm, no called returned. Had the district manager reach out once, returned his call multiple times but no response since. This incident happened 5 days ago. 

Business response:

Anitasia, I have sent you and email since I am unable to find you account with your name or the email you used in this BBB review. Please email me the correct phone or email on your membership so I can get the District Manager for you. 

Matthew B's profile image
Matthew B 
3 years ago

The sales representitive (yes, as-in car dealership) was condescending, and didn't seem to care that I was only walking-in to *see* the gym that was still only 95% complete. I told him flat out I wasn't going to sign up until the middle of either January or February. The obvious reason for waiting to sign up would have to be money, but the representative continued asking, "Why not now?" over and over again. He didn't listen to anything about my plan or my budget. I bet he doesn't even remember what school I go to. I told him... read more

Matthew B's profile image
Matthew B 
3 years ago

The sales representitive (yes, as-in car dealership) was condescending, and didn't seem to care that I was only walking-in to *see* the gym that was still only 95% complete. I told him flat out I wasn't going to sign up until the middle of either January or February. The obvious reason for waiting to sign up would have to be money, but the representative continued asking, "Why not now?" over and over again. He didn't listen to anything about my plan or my budget. I bet he doesn't even remember what school I go to. I told him... read more

Anastasia R.'s profile image
Anastasia R. 
3 years ago

Had Concerns about an issue with the kids club, have reached out multiple times to the Gm, no called returned. Had the district manager reach out once, returned his call multiple times but no response since. This incident happened 5 days ago. 

Business response:

Anitasia, I have sent you and email since I am unable to find you account with your name or the email you used in this BBB review. Please email me the correct phone or email on your membership so I can get the District Manager for you. 

Kimberly C's profile image
Kimberly C 
3 years ago

I'd give no stars. I'm asking for some help please with cancelation, I've been trying to get completed. I came into the Riverview EOS to cancel my membership today and ***** informs me my account is still going to charge my credit card, even if I cancel. I called in spoke to a gentleman who said he is the manager, let him know I was going out of town for work, and that to please cancel my membership, being I'm having hard time getting in there to work ******************** reasons. He told me he can't do it over the phone, an... read more

Business response:

********, thank you for highlighting your experience. I see that the team got notice on December 11 of your request to cancel and submitted immediately for you. There is a 30 day cancel per our processing company. there will be a final payment of $19 on Dec 16 and you are able to utilize the facility until Jan 15. 

Kimberly C's profile image
Kimberly C 
3 years ago

I'd give no stars. I'm asking for some help please with cancelation, I've been trying to get completed. I came into the Riverview EOS to cancel my membership today and ***** informs me my account is still going to charge my credit card, even if I cancel. I called in spoke to a gentleman who said he is the manager, let him know I was going out of town for work, and that to please cancel my membership, being I'm having hard time getting in there to work ******************** reasons. He told me he can't do it over the phone, an... read more

Business response:

********, thank you for highlighting your experience. I see that the team got notice on December 11 of your request to cancel and submitted immediately for you. There is a 30 day cancel per our processing company. there will be a final payment of $19 on Dec 16 and you are able to utilize the facility until Jan 15. 

Alia H's profile image
Alia H 
3 years ago

My husband and I where in town for a couple days, visiting ***. We are travelers that work remote and where looking for a gym we could attend daily while we where in town. The EOS fitness gym at ************, ** where extremely helpful and accommodating!! Shout out to ******, he was very kind and helpful! Highly recommend this facility!!! Thank you EOS fitness for giving us an incredible experience!! I have to say that this is the coolest gym I have ever been to.....and we have checked out a LOT of gyms throughout the US. It... read more

Business response:

****, thank you for sharing the love of EoS Fitness at our Taylorsville location. I have forwarded your review to ****, our Regional Vice President plus ***** and ****** our District Managers. I asked all three of them to personally address this praise with ******. Thank you for taking time to pen a great review. Happy holidays! 

Alia H's profile image
Alia H 
3 years ago

My husband and I where in town for a couple days, visiting ***. We are travelers that work remote and where looking for a gym we could attend daily while we where in town. The EOS fitness gym at ************, ** where extremely helpful and accommodating!! Shout out to ******, he was very kind and helpful! Highly recommend this facility!!! Thank you EOS fitness for giving us an incredible experience!! I have to say that this is the coolest gym I have ever been to.....and we have checked out a LOT of gyms throughout the US. It... read more

Business response:

****, thank you for sharing the love of EoS Fitness at our Taylorsville location. I have forwarded your review to ****, our Regional Vice President plus ***** and ****** our District Managers. I asked all three of them to personally address this praise with ******. Thank you for taking time to pen a great review. Happy holidays! 

Nikki G's profile image
Nikki G 
3 years ago

Ive been a member of EOS for 8 years. I have the best trainer in the industry. ******************** is her name and I joined the gym so I could get her as a trainer. Shes kept me with the gym. I think the gym only gets better and better every year. I only pay $24.99 a month plus my training. The gym offers many classes like yoga, cycling, body pump, aqua etc. Theres a movie theater, hydromassage, leg compression, sauna, pool, jacuzzi, child care, tons of cardio equipment, squat racks, ***** machines, free weights, all the ma... read more

Business response:

*****, thank you for sharing the love of EoS Fitness. I have forwarded your review to **** our Regional Vice President of Fitness and Rowdy our Vice President of Fitness. I asked both of them to personally address this praise with ********************. I know D quite all and this is going to make her day. Thank you for taking time to pen a great review. Happy holidays! 

Frequently asked questions about EōS Fitness

How is EōS Fitness rated?

EōS Fitness has a 3.5 star rating with 2,276 reviews. 

When is EōS Fitness open?

EōS Fitness is open now. It is open 24/7. 

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