EōS Fitness

Richard K 

on BBB

3 years ago

Over 5 months ago I tried canceling my membership! My trainer stopped calling me, stopped working w me and I have a family member with a terminal Illness and have been forced to move. They didnt cancel, they didnt pause, they did nothing but keep charging me! Now $1200 dollars later *** refuses to refund my money! This is BS!!!! Im pissed! I want my money back now!!! I made 9 attempts to cancel and nobody would help me which is bull!!! Its not enough that I have a family member dying!!! But *** wants to steal $1193 dollars f... read more

Richard K 

on BBB

3 years ago

Over 5 months ago I tried canceling my membership! My trainer stopped calling me, stopped working w me and I have a family member with a terminal Illness and have been forced to move. They didnt cancel, they didnt pause, they did nothing but keep charging me! Now $1200 dollars later *** refuses to refund my money! This is BS!!!! Im pissed! I want my money back now!!! I made 9 attempts to cancel and nobody would help me which is bull!!! Its not enough that I have a family member dying!!! But *** wants to steal $1193 dollars f... read more

Tyler D 

on BBB

3 years ago

Back in May I was pressured and lied to about the PT contract. I was told that Id only have to pay 200$ a month turns out it was really 400$. Its really 200 bi-weekly. I told him I only wanted to try it for a month and *****, the employee, said no worries Im sure we can do that. He took my name and my account number etc and said he was going to put it on his boss desk that way when I wanted to cancel i could. Turns out *****, placed me for 6 months locking me in a contact that I cant get out of, no matter what is what Ive be... read more

Tyler D 

on BBB

3 years ago

Back in May I was pressured and lied to about the PT contract. I was told that Id only have to pay 200$ a month turns out it was really 400$. Its really 200 bi-weekly. I told him I only wanted to try it for a month and *****, the employee, said no worries Im sure we can do that. He took my name and my account number etc and said he was going to put it on his boss desk that way when I wanted to cancel i could. Turns out *****, placed me for 6 months locking me in a contact that I cant get out of, no matter what is what Ive be... read more

Federico G. 

on BBB

3 years ago

I recently sign up for a membership at EOS Fitness in ************************************************************ (9/20/22) and was pressured to sign up for a 4-month personal training program and while the process I told them about my financial situation and asked if I was able to cancel this program at any point and they told me they could which was the reason I decided to follow up with the process. Now less than a month later I won't be able to afford the training program, I went to my gym today (10/5/22) and asked to c... read more

Federico G. 

on BBB

3 years ago

I recently sign up for a membership at EOS Fitness in ************************************************************ (9/20/22) and was pressured to sign up for a 4-month personal training program and while the process I told them about my financial situation and asked if I was able to cancel this program at any point and they told me they could which was the reason I decided to follow up with the process. Now less than a month later I won't be able to afford the training program, I went to my gym today (10/5/22) and asked to c... read more

Kathleen M 

on BBB

3 years ago

*** already complained asked for a supervisor no contact yet.. another charge today after giving verbal notice and told on two more payments.This is a scam I am a widow working 4 jobs and they have taken $896 for account payment $1,408 for PT = $2,304 & now my basic membership is $68 ????? This is all in less than 4 months..I want answers, I want contract copies & copies of all charges!! I will retain an attorney if necessary just answer my questions. Thank you 

Kathleen M 

on BBB

3 years ago

*** already complained asked for a supervisor no contact yet.. another charge today after giving verbal notice and told on two more payments.This is a scam I am a widow working 4 jobs and they have taken $896 for account payment $1,408 for PT = $2,304 & now my basic membership is $68 ????? This is all in less than 4 months..I want answers, I want contract copies & copies of all charges!! I will retain an attorney if necessary just answer my questions. Thank you 

Dean J. 

on BBB

3 years ago

First, the club itself is great. Its at ********************************************** However I have been overcharged for personal training 4 times. It was supposed to end in mid July. I talked to the Fitness Manager, *****, at the end of July. I have been charged 3 more times after that at $68 per charge. *** talked to ***** a couple of other times, the assistant Fitness Manager twice, the operations manager last week. To which he took a phone call and shut the door in my face. And lastly Ive emailed the district manager a... read more