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EōS Fitness

3.5

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Location details

5891 Gornto Lake Rd, Riverview, FL, 33578, United States

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3.52,276 reviews
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Nikki G's profile image
Nikki G 
3 years ago

Ive been a member of EOS for 8 years. I have the best trainer in the industry. ******************** is her name and I joined the gym so I could get her as a trainer. Shes kept me with the gym. I think the gym only gets better and better every year. I only pay $24.99 a month plus my training. The gym offers many classes like yoga, cycling, body pump, aqua etc. Theres a movie theater, hydromassage, leg compression, sauna, pool, jacuzzi, child care, tons of cardio equipment, squat racks, ***** machines, free weights, all the ma... read more

Business response:

*****, thank you for sharing the love of EoS Fitness. I have forwarded your review to **** our Regional Vice President of Fitness and Rowdy our Vice President of Fitness. I asked both of them to personally address this praise with ********************. I know D quite all and this is going to make her day. Thank you for taking time to pen a great review. Happy holidays! 

John C's profile image
John C 
3 years ago

This business is a scam disguised as a gym membership.l! STAY AWAY!! Once they have your payment information you will never be able to cancel your account. I have tried 4 times now. Each time they tell me that the cancellation request has gone through successfully, and then I get another bill the next month and they say it was never cancelled! If you dont pay the money they say you owe in this scam, they will report you to the credit bureaus. STAY AWAY! DO NOT PAY THEM ANYTHING OR YOU WILL NEVER GET OUT! 

Business response:

****, I see the notes on the account that the team did cancel your account. There was a past due on there that I was able to waive for you so there is nothing owed on the account. The notes indicate that you canceled on Nov 9 meaning that Dec 5 would have been your last payment. Your previous dues didn't go through due to a balance on the account but again I waived that for you and you are all set. 

John C's profile image
John C 
3 years ago

This business is a scam disguised as a gym membership.l! STAY AWAY!! Once they have your payment information you will never be able to cancel your account. I have tried 4 times now. Each time they tell me that the cancellation request has gone through successfully, and then I get another bill the next month and they say it was never cancelled! If you dont pay the money they say you owe in this scam, they will report you to the credit bureaus. STAY AWAY! DO NOT PAY THEM ANYTHING OR YOU WILL NEVER GET OUT! 

Business response:

****, I see the notes on the account that the team did cancel your account. There was a past due on there that I was able to waive for you so there is nothing owed on the account. The notes indicate that you canceled on Nov 9 meaning that Dec 5 would have been your last payment. Your previous dues didn't go through due to a balance on the account but again I waived that for you and you are all set. 

Connor C's profile image
Connor C 
3 years ago

Do not sign up for a membership or personal training session.The people at the ********, ** location are shady, deceptive, and don't even have the power possible to help you cancel a membership. They have to rely on corporate. How laughably pathetic.They did not tell me about any costs or agreement until after I had signed up for their contract. Seconds after I signed up inside of the store, I told the employees that I could not afford the contract, and would like to cancel it immediately. They told me that I cannot cancel i... read more

Business response:

******, thank you for highlighting your experience. The staff gave you correct information that they needed to pass the cancellation through ********************* so they could process the cancellation for you. ***** our District Fitness Manager spoke with you and was able to assist you with canceling your PT contract. So please the team both the club level and corporate level could assist you. 

Connor C's profile image
Connor C 
3 years ago

Do not sign up for a membership or personal training session.The people at the ********, ** location are shady, deceptive, and don't even have the power possible to help you cancel a membership. They have to rely on corporate. How laughably pathetic.They did not tell me about any costs or agreement until after I had signed up for their contract. Seconds after I signed up inside of the store, I told the employees that I could not afford the contract, and would like to cancel it immediately. They told me that I cannot cancel i... read more

Business response:

******, thank you for highlighting your experience. The staff gave you correct information that they needed to pass the cancellation through ********************* so they could process the cancellation for you. ***** our District Fitness Manager spoke with you and was able to assist you with canceling your PT contract. So please the team both the club level and corporate level could assist you. 

isaac r's profile image
isaac r 
3 years ago

i have no complaints on the condition of the gym, but membership to this gym is a very malicous contract, their cancellation fees are outrageous and the sheer amount of hoops i had to jump through to even get it cancelled is obscene, I moved out of state in march and have been trying to deal with them consistently since then. Awful business model that takes advantage of people, I will not be returning to their business ever due to how poorly i was treated. The representative did not disclose that they would be charging me ov... read more

Business response:

Hello *****.. I have forwarded your information to our two district managers who will assist you further. Thank you. 

isaac r's profile image
isaac r 
3 years ago

i have no complaints on the condition of the gym, but membership to this gym is a very malicous contract, their cancellation fees are outrageous and the sheer amount of hoops i had to jump through to even get it cancelled is obscene, I moved out of state in march and have been trying to deal with them consistently since then. Awful business model that takes advantage of people, I will not be returning to their business ever due to how poorly i was treated. The representative did not disclose that they would be charging me ov... read more

Business response:

Hello *****.. I have forwarded your information to our two district managers who will assist you further. Thank you. 

Maria P's profile image
Maria P 
3 years ago

I call them in august to cancel because I was out of the state but they did not I call them in October same thing now November keep getting money from my bank account I feel frustrated because they suppose make a request for cancelation but keep charging for even more than the monthly service dont use this company they are just scamming people and I will make all my effort to let people know 

Business response:

*****, I see that you credit card was declining which would not let your account cancel out. There was a draft that processed finally and the account could be canceled. I was able to ensure that there was an immediate cancellation on the account as of today. Thank you. 

Maria P's profile image
Maria P 
3 years ago

I call them in august to cancel because I was out of the state but they did not I call them in October same thing now November keep getting money from my bank account I feel frustrated because they suppose make a request for cancelation but keep charging for even more than the monthly service dont use this company they are just scamming people and I will make all my effort to let people know 

Business response:

*****, I see that you credit card was declining which would not let your account cancel out. There was a draft that processed finally and the account could be canceled. I was able to ensure that there was an immediate cancellation on the account as of today. Thank you. 

Frequently asked questions about EōS Fitness

How is EōS Fitness rated?

EōS Fitness has a 3.5 star rating with 2,276 reviews. 

When is EōS Fitness open?

EōS Fitness is open now. It is open 24/7. 

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