EōS Fitness

Luis V. 

on BBB

3 years ago

This is for the *** on ***************** in *********. I have cancelled my private training and have called the manager TWICE and have been time that on my profile I am no longer registered. This was 2 months ago. Yet I am still getting charged $76 a month even though it has already been a month since Ive cancelled so I shouldnt be getting charged anymore but it is still happening. I have no idea what to do anymore because if I call again I will just be told the same thing about how Im no longer on the private training yet I... read more

Tilly 

on BBB

3 years ago

This is more specific to the childcare area at this facility. I've been going here just about 2.5 months. This email was initially sent in response to a poorly handled hand, foot and mouth disease exposure." I noticed that the daycare team may need some training on communication. As I watch these kids while working out to ensure my child is keeping others safe as well as the others keeping him safe, here is what I saw. One designated person with the infants, laying down in the same area on their back resting while the infant... read more

Tilly 

on BBB

3 years ago

This is more specific to the childcare area at this facility. I've been going here just about 2.5 months. This email was initially sent in response to a poorly handled hand, foot and mouth disease exposure." I noticed that the daycare team may need some training on communication. As I watch these kids while working out to ensure my child is keeping others safe as well as the others keeping him safe, here is what I saw. One designated person with the infants, laying down in the same area on their back resting while the infant... read more

Jetta J 

on BBB

3 years ago

I went to EOS twice on a guest pass with a friend. This was my first time ever going to a gym. I was contacted by EOS about an open house style event to come and see the gym shortly after my first time going. When I came by for the event I did not get to see any of facility before being sat down and pitched on membership. I was looking for something short term and communicated this as I am getting ready to move for school. When talking about my options I was told I would pay $1 that day and $9.99 a month and could cancel any... read more

Jetta J 

on BBB

3 years ago

I went to EOS twice on a guest pass with a friend. This was my first time ever going to a gym. I was contacted by EOS about an open house style event to come and see the gym shortly after my first time going. When I came by for the event I did not get to see any of facility before being sat down and pitched on membership. I was looking for something short term and communicated this as I am getting ready to move for school. When talking about my options I was told I would pay $1 that day and $9.99 a month and could cancel any... read more

Randa K 

on BBB

3 years ago

I had recently signed up for EOS Fitness on **************************** in ******** because they had a promotion going on for a free month trial. When I was signing up, the manager I was speaking to mentioned how they offered personal training. I was unsure about it, but ***** said to try it out and assured me I could cancel it after the first session if I didnt want to continue. So after I tried it out I went to ***** to cancel it, he said he would freeze it. I repeatedly said I wanted to cancel it and not freeze it. Come ... read more

Heather M. 

on BBB

3 years ago

I won a gift certificate for a free year membership through a fundraising auction at my daughters school. I went in around May 30th, **** to set up the account and gave them the gift certificate. I then started getting calls of owing $. I had to call the club at least 20+ times to finally get it resolved and it took all the way until the end of July/beginning of August 2021 to get it resolved. The manager and I believe district manager are the ones who took care of it. My free year was supposed to start from that point since... read more

Heather M. 

on BBB

3 years ago

I won a gift certificate for a free year membership through a fundraising auction at my daughters school. I went in around May 30th, **** to set up the account and gave them the gift certificate. I then started getting calls of owing $. I had to call the club at least 20+ times to finally get it resolved and it took all the way until the end of July/beginning of August 2021 to get it resolved. The manager and I believe district manager are the ones who took care of it. My free year was supposed to start from that point since... read more

Randa K 

on BBB

3 years ago

I had recently signed up for EOS Fitness on **************************** in ******** because they had a promotion going on for a free month trial. When I was signing up, the manager I was speaking to mentioned how they offered personal training. I was unsure about it, but ***** said to try it out and assured me I could cancel it after the first session if I didnt want to continue. So after I tried it out I went to ***** to cancel it, he said he would freeze it. I repeatedly said I wanted to cancel it and not freeze it. Come ... read more