EōS Fitness

Ryan O 

on BBB

3 years ago

Absolutely worst experience ever. They have stolen over 250 dollars from me. I have sat in their office for 2 hours trying to just get a manager to talk to me. ********************* literally refused to talk to me. After 2 hours of waiting I had called and had front desk leave messages for 4 weeks. Then I got ahold of *******************************. Who told me he resolved it. Woke up again to charges from EOS again. Clearly management and district leadership cannot do anything. 

Ryan O 

on BBB

3 years ago

Absolutely worst experience ever. They have stolen over 250 dollars from me. I have sat in their office for 2 hours trying to just get a manager to talk to me. ********************* literally refused to talk to me. After 2 hours of waiting I had called and had front desk leave messages for 4 weeks. Then I got ahold of *******************************. Who told me he resolved it. Woke up again to charges from EOS again. Clearly management and district leadership cannot do anything. 

Erica 

on BBB

3 years ago

I signed up online for *** on April 30, 2022. I went into my home location to have a representative assist me with the completion. I had gone to another location 24 times until June 28th when a representative stopped me about having a profile picture. I had expressed to them that I was not comfortable about having a profile picture on their system and it was never communicated that a profile picture was a requirement within the agreement I signed, the Terms of Use or the Privacy Policy online or the rules and policies posted... read more

Fabi C 

on BBB

3 years ago

I signed up for Eos about 3 months ago. I was happy and excited to start my fitness journey. While talking to the employees, I was recommended personal training. I had thought it was a good idea at the time because I had no motivation to work out by myself. I had signed the contract but unfortunately, I was misinformed on how hard the cancellation process was. Life hit me pretty hard in June and I was unable to pay every 2 weeks for the personal training, so I decided to freeze my account. While freezing my account, I still ... read more

Erica 

on BBB

3 years ago

I signed up online for *** on April 30, 2022. I went into my home location to have a representative assist me with the completion. I had gone to another location 24 times until June 28th when a representative stopped me about having a profile picture. I had expressed to them that I was not comfortable about having a profile picture on their system and it was never communicated that a profile picture was a requirement within the agreement I signed, the Terms of Use or the Privacy Policy online or the rules and policies posted... read more

Rikkisha M 

on BBB

3 years ago

As I have read the other reviews, my complaint(s) are identical. Obviously there is a problem. I went to the gym only to inquire, then approached by a pt for a tour. Sounds innocent, right? WRONG!!! First I was told that my son could come with me as a guest. I guess due to my sons *************** they assumed he was 18 or older. My son is thirteen, so I was then told he needs his own membership. I said fine, but Im not paying for 2 memberships & a pt! Keep in mind my cc information was already given. A week later Im being ch... read more

Rikkisha M 

on BBB

3 years ago

As I have read the other reviews, my complaint(s) are identical. Obviously there is a problem. I went to the gym only to inquire, then approached by a pt for a tour. Sounds innocent, right? WRONG!!! First I was told that my son could come with me as a guest. I guess due to my sons *************** they assumed he was 18 or older. My son is thirteen, so I was then told he needs his own membership. I said fine, but Im not paying for 2 memberships & a pt! Keep in mind my cc information was already given. A week later Im being ch... read more

Bridget C 

on BBB

3 years ago

*** - ********. ***** I signed up for a membership at the *** on ranch road. I signed up just to work out but the one trainer Kallien started bringing up the personal training. Not realizing how much it really was, I tried to text her asking her how to cancel. She read my message but never responded. So I sent another message, still read it but didn't answer. So I called and she said she would freeze it, but she didn't!! I still got charged $300 which was my rent money. *************** me over and I couldn't afford rent. I h... read more

Amber G 

on BBB

3 years ago

Snobby, always crowded, not enough equipment, lock you into contracts that you can't get out of, I'm not a member anymore but they are still trying to access my checking account for personal training. I had to lock them out and get a new debit card. No one knows how to stop them.