This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
EōS Fitness
- Recreation
- Riverview, FL
About this business
Location details
5891 Gornto Lake Rd, Riverview, FL, 33578, United States
Get directions
Dont join this gym scam rusted s*** show covered with a shiny surface .. same issues get cancelled for work out try get another and no call backs..
Business response:
*********, we truly apologize for the experience and journey with scheduling a trainer. I have reached out to our Regional Vice President of Fitness and also our Vice President of Fitness to coach and correct for you.
Be really careful if you have to cancel your membership. I canceled my and my sons membership back in April when I moved out of state. I noticed they continued to withdraw fees out of my account. I called the 800 number and was told I would have to contact the gym directly, which I did. I was told they canceled my cancellation because they attempted to withdraw another payment and it did not work. They attempted to say it was because I did not give 30 days notice but that was definitely done. When I contacted the bank, I was... read more
Business response:
********, I have reached out to our District Managers and Club managers to assist you. I see that your account is canceled and you have not paid dues since April. I have the team reaching out to you to ensure your son's account is taken care of for you.
Be really careful if you have to cancel your membership. I canceled my and my sons membership back in April when I moved out of state. I noticed they continued to withdraw fees out of my account. I called the 800 number and was told I would have to contact the gym directly, which I did. I was told they canceled my cancellation because they attempted to withdraw another payment and it did not work. They attempted to say it was because I did not give 30 days notice but that was definitely done. When I contacted the bank, I was... read more
Business response:
********, I have reached out to our District Managers and Club managers to assist you. I see that your account is canceled and you have not paid dues since April. I have the team reaching out to you to ensure your son's account is taken care of for you.
This is a scam disguised as a gym. I had a medical reason to cancel my personal training membership and over a month later I am still being charged. I've tried contacting the corporate office and personal gym without any response. I've had to go through my bank to try to get these charges reversed as the contract has been canceled. The Personal training manager is the absolute worst. Not to mention the training sessions are supposed to be 30 minutes, but between check in and "checking out" I maybe had 15 minutes of training ... read more
Business response:
*****, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. I have reached out to our club fitness staff and also the *** of Fitness to assist you. Thank you. In Health, EoS Fitness.
This is a scam disguised as a gym. I had a medical reason to cancel my personal training membership and over a month later I am still being charged. I've tried contacting the corporate office and personal gym without any response. I've had to go through my bank to try to get these charges reversed as the contract has been canceled. The Personal training manager is the absolute worst. Not to mention the training sessions are supposed to be 30 minutes, but between check in and "checking out" I maybe had 15 minutes of training ... read more
Business response:
*****, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. I have reached out to our club fitness staff and also the *** of Fitness to assist you. Thank you. In Health, EoS Fitness.
Tried to cancel my trainer, paid the cancelation fee, plus the entire contract. Kept being told it was canceled then get charged. Tried for 3 months to deal with this. Just got the run around. Then just to be told "sorry". Paid ****** beyond when I was told it was canceled seversl times. Had to cancel my debit card that was tied to account. I was never ever offered any sort of refund. Didn't even get a shirt for refering a friend. Just good at talking out their butts. Very disappointing.
Business response:
****, I see that the team did get you taken care of an also canceled the membership for you. They did submit a 30 day cancel but they waived the last month for you. You have no more debiting and can use the facility until August 22. Thank you.
Tried to cancel my trainer, paid the cancelation fee, plus the entire contract. Kept being told it was canceled then get charged. Tried for 3 months to deal with this. Just got the run around. Then just to be told "sorry". Paid ****** beyond when I was told it was canceled seversl times. Had to cancel my debit card that was tied to account. I was never ever offered any sort of refund. Didn't even get a shirt for refering a friend. Just good at talking out their butts. Very disappointing.
Business response:
****, I see that the team did get you taken care of an also canceled the membership for you. They did submit a 30 day cancel but they waived the last month for you. You have no more debiting and can use the facility until August 22. Thank you.
Stay away! Joined last year for the new location in ********. Opening day was supposed to be November 1 2022 and I was told card would not be charged until I step foot inside and activate. That was a lie 6 months later 1 month after opening day which I never got a call for but got calls for 4 months for everything else my card was charged. I went in and tried to cancel and they would not. I stopped payment on the card an now they won't let me cancel until past due balance is paid! I tried to at least have past balance due vo... read more
Business response:
******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. We apologize for any miscommunication but the process is that one month after our new gyms open then debiting begins. I see that an EoS Representative did cancel the account for you and you did a charge back on the dues that did process a month after opening. So, you are all set. We apologize for any confusion but happy to know that you are set. Thank you. In Health, EoS Fitness.
Stay away! Joined last year for the new location in ********. Opening day was supposed to be November 1 2022 and I was told card would not be charged until I step foot inside and activate. That was a lie 6 months later 1 month after opening day which I never got a call for but got calls for 4 months for everything else my card was charged. I went in and tried to cancel and they would not. I stopped payment on the card an now they won't let me cancel until past due balance is paid! I tried to at least have past balance due vo... read more
Business response:
******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. We apologize for any miscommunication but the process is that one month after our new gyms open then debiting begins. I see that an EoS Representative did cancel the account for you and you did a charge back on the dues that did process a month after opening. So, you are all set. We apologize for any confusion but happy to know that you are set. Thank you. In Health, EoS Fitness.
Frequently asked questions about EōS Fitness
How is EōS Fitness rated?
EōS Fitness has a 3.5 star rating with 2,276 reviews.
When is EōS Fitness open?
EōS Fitness is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com