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EōS Fitness
- Recreation
- Riverview, FL
About this business
EōS Fitness is a place where you belong. From the serious athlete to the causal gym goer, our High Value Low Price (HVLP)® gyms are fully equipped to ensure you get the most out of each workout. EōS has a wide variety of amenities, including group fitness classes, cycling classes, personal and small group training, kids’ club, The Yard: Functional Turf Area, free weights (up to 150lbs!) and an extensive selection of cardio equipment with our exclusive MOVEōS Cinema cardio room (watch a big screen mov... read more
Location details
5891 Gornto Lake Rd, Riverview, FL, 33578, United States
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I (***************) took my wife(*****************) to get a EOS membership on 2/27/23 at the ******** ** location. (***** ********************** ******** ** *****) After the initial enrollment we were told a manager would speak to us before finalizing the enrollment. ***, the manager on duty then proceeded to offer my wife a personal trainer which we declined because I am the only provider and couldn't afford the extra charge, but he gave her the option of trying it out for 2 sessions each for 30 minutes for $20 and if she ... read more
Horrible! They sell you personal trainings and they do not care about you after that!!! But they will gladly charge you every month and completely disregard and communicate you make.
Business response:
******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for your experience. I have reached out to our District Fitness Manager and asked then to contact you. Thank you. In Health, EoS Fitness.
The free trial is a bit of a scam. Despite being cancelled, I am continually being charged each month, despite promises to the contrary.
Business response:
**, I have emailed you to help gather more insight so I may assist you further.
Long story short, I signed up and was offered training and the guy who signed me up and manager verbally told me that training was 188 for 6 months not 156 every other week thats on the contract. I contacted 2 different district managers and they have not even responded to my emails so I went in to deal with it personally. I was told I cant cancel anything nor could I get out of a misleading contract I signed, I was verbally misled and trusted there word due to the fact I thought they cared. I said I can not afford that and ... read more
Business response:
***, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have sent your information to our District Manager and our Regional Vice President to assist you further. Thank you. In Health, EoS Fitness.
I got the membership in sept...went 1 time and canceled in person...I don't use the bank account associated with the membership often so didn't see all the charges since sept totaling over $200 I called the ********** location and spoke with ****** and asked to speak with the Manager...was transferred to ***** and told him what happened...he put me on hold and then hung up..I called right back and ****** said ***** went to lunch (at 9:30am) and will be back in 1.5 hrs I called later again and was told it's my word against th... read more
Business response:
******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I see that the account has been canceled. I have reached out to our District Manager to assist you further. Thank you. In Health, EoS Fitness.
Redlands Location:Great facility, shady business practices. Had an account for myself, with my wonderful partner attached. After lack of utilization, I called to cancel my account prior to the yearly fee (which was set to come up in a couple months). Of note, it took 8 calls over three days as the phone was rarely answered. Upon cancelling my account...I was still charged the yearly fee. Upon inquiring, they noted that though I specified that I wanted to close my account, I didn't specifically request to close *the linked ac... read more
Business response:
Rofi, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I have canceled your partners account immediately and I have sent your information to our District Sales Manager to assist you further. Thank you. In Health, EoS Fitness.
Ive had issues with the kids club since day 1. *** spoken with many managers regarding these issues and today had another manager get in my face, refused to let me leave ************ with my kids and the followed me out screaming at me and get in my face yet again while I was holding my 1.5 year old basically wanting to fight me. Took a few guys to get her to back away and a member to speak up saying how wrong this was. All I want to do is cancel my membership and they wont let me. I wont back down until this is handled prop... read more
Business response:
******, we have received and reviewed your correspondence submitted to the Better Business Bureau, and sincerely apologize for any inconvenience that you may have experienced. I see that the team has canceled the account immediately for you. Thank you. In Health, EoS Fitness.
DONT EVER COME HERE. Look up sports club CLASS ACTION LAWSUIT and it will tell you all you need to know. They are a rebranded version of it. They were making it impossible to cancel membership / training when people DIED or get DEPLOYED TO ***********. This gym doesnt care about the customers! They will sign you up for a 6 month agreement, take your money, and WILL NOT let you cancel or get any refunds. The trainers there are treated terribly. They only get 30% commissions from training so no good trainers stay. They will th... read more
Business response:
*****, Thank you for reaching out to us on BBB. Your account is canceled. There was a large past due amount on the account which didn't allow for it to cancel but I did waive all those fees and it is canceled for you. I also see that you did not have a personal training agreement on your account. Please know that you are taken care of. Thank you.
I pulled up at EoS in ************ at 1:35am. There are NO lights on in the parking lot. This is a MAJOR SAFETY Hazard. I spoke with the young staff member. He stated he didn't know how to turn the lights on. Also he stated that he asked the manager of this facility and they didn't know as well. This staff need to be more train on where to locate and turn the lights on at ****. Besides just sticking anyone in these positions with absolutely no training. This is NOT ACCEPTABLE AT ALL!!!
Business response:
******, thank you for reaching out to us on BBB. I understand from our District Manager that he replied to you on Yelp as well. We will coach our overnight team members to understand that the property management operates the parking lot lights. Additionally, our District Manager will be contacting the property management company to review their timing for the lights and to see what issues are at hand. We agree that lighting is very important and will move this forward. Thank you.
Frequently asked questions about EōS Fitness
How is EōS Fitness rated?
EōS Fitness has a 3.4 star rating with 2,126 reviews.
When is EōS Fitness open?
EōS Fitness is open now. It is open 24/7.
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