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EōS Fitness

3.5

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Location details

5891 Gornto Lake Rd, Riverview, FL, 33578, United States

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3.52,276 reviews
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Sean T's profile image
Sean T 
2 years ago

This complaint is for EoS Fitness, located at ****************************************************************I was personally not happy with the gym for no parking, overcrowded, and disproportionately very young crowd with poor gym etiquette. I have been there twice to cancel my membership. I understood the 30 day notice, so I expected to get charged a final month after canceling. I should have known better than believing the kid the first time that said, just write your email on this paper and I will enter the cancellation... read more

Business response:

****, we apologize for you experience. I see that ****** our District Operations Manager did submit to refund august dues and waived September dues. You are able to visit the gym until October 19th with no payments due. Thank you for your understanding as the Team worked to handle this matter for you. 

Sean T's profile image
Sean T 
2 years ago

This complaint is for EoS Fitness, located at ****************************************************************I was personally not happy with the gym for no parking, overcrowded, and disproportionately very young crowd with poor gym etiquette. I have been there twice to cancel my membership. I understood the 30 day notice, so I expected to get charged a final month after canceling. I should have known better than believing the kid the first time that said, just write your email on this paper and I will enter the cancellation... read more

Ferlea R's profile image
Ferlea R 
2 years ago

Do not deal with **** when you go to this gym. I went to register during their promo deal of "sign up for $1." **** told me I could cancel three weeks into that month without having to pay the annual fee. He told me to come back to do that without any annual fee charge, in the last week of my month's trial. Three weeks later, when I went to cancel with him, he told me I had to pay the annual fee, plus the next month's monthly payment. Basically he ran a scam with me. They refused to null that charge off my card. I asked for ... read more

Adilene C's profile image
Adilene C 
2 years ago

Phini from kids care treated me horribly. After being a member since 2019 I was treated so poorly now I am seeking for elsewhere to go work out because I don't deserve the treatment she gave me. 

Business response:

*******, we are saddened to hear of your experience with our kids club Team Member. I have sent your information and this review to our District Operations Manager asking her to reach out to you to assist further. Thank you for informing us. In Health, EoS Fitness 

Adilene C's profile image
Adilene C 
2 years ago

Phini from kids care treated me horribly. After being a member since 2019 I was treated so poorly now I am seeking for elsewhere to go work out because I don't deserve the treatment she gave me. 

Jenny G's profile image
Jenny G 
2 years ago

I signed up for personal trainer sessions and due to their lack of staff and availability I am not even getting the sessions. I have paid over $100 for a quarter of the sessions I actually paid for. Now I'm being told I can not cancel this, I will be getting a different trainer again, and If I block it through my bank account it will go to collections. The trainers cancel on you last minute if they do schedule with you or they don't even show up to the scheduled appt. This place is fraudulent and made an agreement with me un... read more

Jenny G's profile image
Jenny G 
2 years ago

I signed up for personal trainer sessions and due to their lack of staff and availability I am not even getting the sessions. I have paid over $100 for a quarter of the sessions I actually paid for. Now I'm being told I can not cancel this, I will be getting a different trainer again, and If I block it through my bank account it will go to collections. The trainers cancel on you last minute if they do schedule with you or they don't even show up to the scheduled appt. This place is fraudulent and made an agreement with me un... read more

Business response:

*****, we do apologize for your experience with sessions not being completed. I have reached out to ****** our District Fitness Manager to assist you further. Thank you for you patience. 

Estrella M's profile image
Estrella M 
2 years ago

Horrible gym. I honestly dont care about the price anymore thought it would be more convenient with the **************. The gym is always dirty, staff members never at the front desk to help. I signed up for a personal trainer, trainer is always canceling the day of my training session. EOS, ******* ** Warner I10 

Estrella M's profile image
Estrella M 
2 years ago

Horrible gym. I honestly dont care about the price anymore thought it would be more convenient with the **************. The gym is always dirty, staff members never at the front desk to help. I signed up for a personal trainer, trainer is always canceling the day of my training session. EOS, ******* ** Warner I10 

Frequently asked questions about EōS Fitness

How is EōS Fitness rated?

EōS Fitness has a 3.5 star rating with 2,276 reviews. 

When is EōS Fitness open?

EōS Fitness is open now. It is open 24/7. 

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