EōS Fitness

Tyrale L 

on BBB

2 years ago

My complaint is in regards to the personal training that my location offers I started near the end of December and have a six month term My trainer informed me that they were leaving the location and relocating elsewhere and gave me the option of either attempting to cancel or following her to the other location She gave me the email to what I believe is the PT manager and I sent an email May 22 inquiring about the cancellation process and declaring that I would would like to end my training at the end of my term due to my t... read more

Jane L 

on BBB

2 years ago

I have just been contacted by a collection agency telling me I owe 1, 000 to EOS. I wrote a letter and never heard from them,. I had already paid 400. for just one month. When they signed me up I thought the trainer was included with the fee I had paid. They were taking 95. out of my acct. every week for the trainer who quit the first week and only worked with me 2x in a month. I have not been back there since almost a year and now the collection agency is after me-wow, what a mistake-I am 65 and thought I was smart-I guess ... read more

Diana M 

on BBB

2 years ago

I just want to come on here an leave my horrible experience with the EOS fitness trainer manager an assistant manager at the Carrolwood location. I had went in to activate my free seven day trial pass and was given a tour an then promptly sat down to go over signing up for a member ship. Then as the assistant manager of the fitness trainers scrolled through the screen on the computer saying we are doing these discounts an we can sign you up today and that they were also doing doing discounts on the session prices for the per... read more

Diana M 

on BBB

2 years ago

I just want to come on here an leave my horrible experience with the EOS fitness trainer manager an assistant manager at the Carrolwood location. I had went in to activate my free seven day trial pass and was given a tour an then promptly sat down to go over signing up for a member ship. Then as the assistant manager of the fitness trainers scrolled through the screen on the computer saying we are doing these discounts an we can sign you up today and that they were also doing doing discounts on the session prices for the per... read more

Jane L 

on BBB

2 years ago

I have just been contacted by a collection agency telling me I owe 1, 000 to EOS. I wrote a letter and never heard from them,. I had already paid 400. for just one month. When they signed me up I thought the trainer was included with the fee I had paid. They were taking 95. out of my acct. every week for the trainer who quit the first week and only worked with me 2x in a month. I have not been back there since almost a year and now the collection agency is after me-wow, what a mistake-I am 65 and thought I was smart-I guess ... read more

Jeff L 

on BBB

2 years ago

I have been lied to during the entire process of becoming a member and now the entire process of ending my membership at the ***********, ******* location. I have never used the gym. When I had an appointment to get started I was stood up. What they say never matches what they do. I cancelled the membership in May and I am still trying to get them out of my bank account in July. When I talked to a representative from the parent company to resolve the issue I was told to take a specific amount of money to the gym and they wou... read more

Jeff L 

on BBB

2 years ago

I have been lied to during the entire process of becoming a member and now the entire process of ending my membership at the ***********, ******* location. I have never used the gym. When I had an appointment to get started I was stood up. What they say never matches what they do. I cancelled the membership in May and I am still trying to get them out of my bank account in July. When I talked to a representative from the parent company to resolve the issue I was told to take a specific amount of money to the gym and they wou... read more

Renee P 

on BBB

2 years ago

My name is *********************** and I signed up with ***** for the new location of the EOS Fitness in ******** before it opened. When I signed up I was told that the first 4 training sessions for $20 and then I would be charged the $120 biweekly (trainer 2 times a week) after IF I wanted to continue the training 2 times a week biweekly. HOWEVER, I wasnt able to go to the gym right as it opened because i was busy with work. So I was under the impression that my 4 training sessions would START when I went in. My first two d... read more

Renee P 

on BBB

2 years ago

My name is *********************** and I signed up with ***** for the new location of the EOS Fitness in ******** before it opened. When I signed up I was told that the first 4 training sessions for $20 and then I would be charged the $120 biweekly (trainer 2 times a week) after IF I wanted to continue the training 2 times a week biweekly. HOWEVER, I wasnt able to go to the gym right as it opened because i was busy with work. So I was under the impression that my 4 training sessions would START when I went in. My first two d... read more