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Doan Buick GMC

4.5

About this business

Location details

4389 W Ridge Rd, Greece, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,430 reviews
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Kevin Carey's profile image
Kevin Carey 
recommend  Recommended
5 years ago

Customer service has always been awesome never had an issue. I have recommended bob Johnson’s to over 30 people . What’s really awesome they have a few locations to help your needs. I recommend bob Johnson’s for the best deals . They are number one in the nation for a reason 

Jessica Drexler's profile image
Jessica Drexler 
5 years ago

The lack of communication between departments is unbelievable. Nobody can give me an update on the status of our vehicle which is in for service. Our “service representative” has no idea what’s going on with our vehicle and keeps giving me bs answers. Every person blames someone else. It’s just embarrassing at this point. They’ve dropped the ball and honestly all I would have liked was an apology. I get that things happen that are out of their control but if one person had just apologized, I wouldn’t be nearly as upset. For ... read more

Rob Richardson's profile image
Rob Richardson 
5 years ago

I was with my wife and daughter looking for a car, and left with one of the sales folks to go for a test drive. while I was gone, my 2 year old was walking around singing and dancing- something that apparently bothered the salesman at the table next to theirs. while with a customer, he turned told my wife to have my daughter go play "under the trax." whether he was talking about chevy or a train, it was rude, unnecessary, disrespectful and WILDLY unprofessional to talk to anyone like that- especially someone there seriously ... read more

Matt Bain's profile image
Matt Bain 
6 years ago
Bill Roberts's profile image
Bill Roberts 
6 years ago

Sales staff rude, lots of fine print with deals. no thanks. 

Dorothy Stevens's profile image
Dorothy Stevens 
recommend  Recommended
6 years ago

Bryan Dennis is a great salesman. We had a great experience, he was never pushy, Bryan let us take our time. Bryan also went above and beyond, I have a medical condition, hypoglycemia, which is low blood sugar, Bryan got me some cookies and and water. We are spreading the word to our friends if they need a car, to see Bran at Bob Johnson. Thank You Dorothy and Terry 

Brianne Auria Saskowski's profile image
Brianne Auria Saskowski 
recommend  Recommended
6 years ago

We had a wonderful experience with Bob Johnson Chevrolet! Thank you Joey Grimshaw for all of your help getting us into our new family vehicle! 

Kera Iwasko's profile image
Kera Iwasko 
recommend  Recommended
6 years ago

I do like to buy from Bob Johnson but the service department is terrible. it should not take 2 hrs for an oil change when you have an appointment. No reason to take up a whole day for something so simple. 

Paul Lewis's profile image
Paul Lewis 
6 years ago

Sam Cubiotti didn't seem at all interested in selling me a vehicle. Didn't want to give me his last business card, didn't tell me any benefits of buying from there, he even had someone else show me a car. Not a smile, just a "we can't hold this price forever" . I got a much better deal at O'Connor. If Sam worked for me this would be unacceptable. I even called the dealership and tried to email you, no one could help. Absolutely unbelievable. 

Frequently asked questions about Doan Buick GMC

How is Doan Buick GMC rated?

Doan Buick GMC has a 4.5 star rating with 1,430 reviews. 

When is Doan Buick GMC open?

Doan Buick GMC is closed now. It will open tomorrow at 9:00 a.m. 

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