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Doan Buick GMC

4.5

About this business

Location details

4389 W Ridge Rd, Greece, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,430 reviews
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Angel Davis's profile image
Angel Davis 
7 years ago

I want to thank all of the Rochester Bob Johnson's. They did an excellent job for me and my husband. They went the extra mile to get the vechile's that we wanted. This Rochester Bob Johnson dealership is like family. We loved how they treated you when you walked in the door. They didn't act like you had a steak around your neck.. They weren't pushy on you. We have had problem's with another dealerships expescially one.. 

Chris Hand's profile image
Chris Hand 
7 years ago

A loaner vehicle from Bob Johnson hit my car in a parking lot. Because it was a loaner vehicle I was informed by Geico that Bob Johnson would need to pay for any damages up to $10,000 and then Geico would pay for the rest. Bob Johnson refuted this and offered to call Geico to get it sorted out. That is the last I have heard from them. I have called multiple times and left messages with no response. I have called Geico and asked them to inquire about who will fix my car, but Bob Johnson will not get back to them either. All t... read more

Steve Banovic's profile image
Steve Banovic 
7 years ago

Big thanks to Daryl Griswold for the excellent service and for giving me an awesome deal on my Silverado. Well worth the 2 hour drive from Utica! 

Justin Breedy's profile image
Justin Breedy 
7 years ago

Fast service, helpful friendly staff. I will always bring my car here 

Dori Swarthout's profile image
Dori Swarthout 
7 years ago

Unfortunately, I bought a 2018 Equinox from another dealer and had several problems. One of the problems the dealership couldn't fix so I contacted GM and they sent me to you. You had the problem fixed in less than 24 hours. Thank you!! You will have my business from now on and I will spread the word to everyone about how great Bob Johnson Chevrolet is!! 

Pam Parmenter Suro's profile image
Pam Parmenter Suro 
7 years ago
Laura Minisce's profile image
Laura Minisce 
7 years ago
Todd Mykins's profile image
Todd Mykins 
7 years ago

I received a letter in the mail about Bob Johnson Chevrolet being interested in my Cobalt. So I called and asked if it was just for trade-ins or would they give me money and I was told either and to come in and someone could help me. I came in gave very basic info about the car and was told they wouldn't be interested...wasted couple of hours of my time and were useless even after I called and confirmed. Lost a chance of a future customer and will give warnings to people about going there. 

Margaret Gifford's profile image
Margaret Gifford 
7 years ago

Don’t take it to their service department. Took my vehicle in because engine light came on,onstar diagnosed as emissions issue was still under warranty but guess what call back with everything but the emissions at the tune of over 2,000 dollars and one thing they said I needed I had just replaced � 

Frequently asked questions about Doan Buick GMC

How is Doan Buick GMC rated?

Doan Buick GMC has a 4.5 star rating with 1,430 reviews. 

When is Doan Buick GMC open?

Doan Buick GMC is closed now. It will open tomorrow at 9:00 a.m. 

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