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Brann's Steakhouse & Grille
- Steakhouses
- Grand Rapids, MI
About this business
Location details
401 Leonard St NW, Grand Rapids, MI, 49504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been to Brann's several time since moving here 2 years ago. We were only slightly disappointed one time, and they took care of our complaints. Overall they have delicious food. Love their 6 oz sirloin cooked medium. Love their sweet potatoes and broccoli. Great sautéed mushrooms too! That's all we've ever tried.
Business response:
Hello, Anita. Thank you for taking the time to leave a wonderful review. We are happy to hear that you continuously enjoy your time at Brann's and hope to see you soon for more delicious food and great service!
RecommendedAwesome food and service. I really like the bus to downtown venues for concerts and such
Business response:
Thank you, Gloria!
RecommendedGreat place to eat. Great food and great service. Also, great prices.
Business response:
Thanks for the recommendation, Marie!
RecommendedThe food was great!! My kids LOVED the Strawberry lemonade!!
Business response:
Thanks for the review, Traya!
RecommendedThe food and service was great
Business response:
Thanks for the recommendation, Terri!
We have always had a good experience here. If you aren't happy then tell your server and they will fix it.
Horrible. First, the tea was too strong and bitter. The server said often others don’t mix correctly. “It’s better if you add some water”, he said. My wife ordered a burger without mayonnaise. It came bare, nothing and was way over cooked. I ordered a prime rib dip with onion ring. It came with fries. Both the sandwich and ah jus were Luke warm at best. The grilled onions were not fully cooked and greasy. I removed the “bun” top and there was silver dollar sized chunk of fat. Neither my wife or I ate the meal, nor did we pay... read more
Business response:
Hello Jim, sorry to hear you had a bad experience. We understand your frustrations and we aim to provide excellent service and those standards weren't met during your visit. It would be helpful to us if you would fill out a comment form on our website so that we could gain more insight into your experience as well as improve the quality of our service. https://www.branns.com/guest-comments
The food was really good, but my husband was really excited to order the prime rib because we never eat out but was extremely disappointed because it was cold. It wasn’t the servers fault however a manager should of definitely came out and should of said something. Really like the $2.99 margaritas though.
Business response:
Hey, Elizabeth. We're sorry to hear that your husband's prime rib was brought out to him cold, we appreciate you taking the time out to write a review and value your feedback. We would love if you could fill out our comment form, that way we can contact you directly and fix this. https://www.branns.com/guest-comments
Food wasn’t bad ‘Ribs were drowned in bbq sauce a lil bit to much But our waitress we hardly saw much Especially Yesterday on the all you can eat ribs
Business response:
Hello, Ben. We appreciate and value your feedback and thank you for taking the time out to leave a review.
Frequently asked questions about Brann's Steakhouse & Grille
How is Brann's Steakhouse & Grille rated?
Brann's Steakhouse & Grille has a 3.9 star rating with 2,611 reviews.
When is Brann's Steakhouse & Grille open?
Brann's Steakhouse & Grille is closed now. It will open at 9:00 a.m.
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