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Bill Brown Ford
- Livonia, MI
About this business
Location details
32222 Plymouth Rd, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat Sales Team!! Buying our new 2020 Escape was so easy! We just told our Sales Team member, Jonah Weitzel, what we were looking for and he found it! The whole process was not stressful and Jonah did everything he could to get us the best deal. we live out of the area, but we will be returning to Ciocca Ford in Quakertown for any future auto purchases!
Business response:
We appreciate you taking the time to write us a review, Jeannette! Please let us know if we can do anything else to help!
RecommendedI had my truck serviced at Prestige ford and I was greeted by Melanie the service coordinator I was impressed by her attention to my concerns and her follow up call was her display of her superb customer service skills.
Had oil change and tire rotation and the mechanic didn’t tighten lugs on front tire. My wife made it a block away almost got in a wreck!
RecommendedI purchased two vehicles from Cavalier Ford and great experience both times.
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedBrian Norton was great to work with and made my experience very comfortable. the contactless process was extremely easy.
Business response:
Thank you for your recommendation of Laird Noller Ford of Topeka and of Brian! We are so glad to hear that he and the rest of our team took great care of you at your visit. We are glad we were able to make you feel safe and comfortable!
RecommendedThe service department is always so professional, honest and friendly! Love taking my car there.
BUYER BEWARE I started taking care of my ninety-year-old blind grandmother and my mother with stage 4 cancer, I also have a 10 year old autistic little boy so my 2011 Mazda 3 with 50,000 miles on it was way too small and I was looking for something with more room. I saw a Jeep they had online that I was interested in so I went to go look at it, first off it took them three hours to find the keys for it. I ended up buying it and three days after buying it realized it had no heat and I text the salesman that it had no heat and... read more
RecommendedThey're extremely helpful and knowledgeable. I felt like part of the family. I had an amazing experience.
Bought a Jeep off them. A year later and I’m almost 3-4K deep in work this thing needs. Upon leaving the dealership the check engine light came on. Now, after they just had my car for a week I get it back and it’s overheating. Paid for a car I cannot drive. They wanted to charge me another diagnostic fee for something they did. My brakes have gone out numerous times, mind you I have 2 small children. Would NOT recommend this dealership! I will be perusing legal counsel.
Business response:
We apologize for your experience with us, Alissa. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (215) 536-8600 and ask for general manager Eric Dedig so he can help correct this situation. Thank you for bringing this to our attention.
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 6,068 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open on Monday at 9:00 a.m.
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