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Bill Brown Ford
- Livonia, MI
About this business
Location details
32222 Plymouth Rd, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Vehicle stock #W14427 On 11/17 contacted D-Patrick about a 2015 Chevrolet Suburban LTZ 4x4. I ask 2x for the inspection report on the vehicle.The same day we test drove vehicle, vehicle had horrible shake that we thought might be a tire out of balance or tire belt separation. When we open the sun roof it stuck open and seal fell out. Trim panel by drivers seat belt falling off. Salesman was apologizing for the horrible shape of vehicle. Salesman said they were going to look into the issue and get it fixed. On 11/20 I contact... read more
Business response:
Joshua, we are checking into your feedback with our sales and service team, to see who you spoke with, and to see any miscommunications that may have taken place. However, we absolutely care about our customer's safety and thier family's. Our team, and ownership live in and support this community, and suggesting otherwise is blatently false. We do have vehicles for sale "as-is" and it seems this vehicle was clearly identified to you as such. These vehicles are typically pre auction and are properly identified and sold to fol... read more
RecommendedGary was outstanding! Great personality and very helpful. The entire staff is a joy to work with!!
Business response:
Mark- Thank you for the wonderful review!
RecommendedGreat employees that made the purchase of our Ford Explorer go seamlessly. Small business, local folks who are genuinely interested in the customer!
RecommendedGreat people that care. Even set up a surprise for my son's first car. Thanks a million Hugh!
RecommendedI have bought several vehicles from Cavalier Ford and each time they have made me feel like family. Gary, my salesman was courteous and professional and made the time go by quickly during my transaction. My F&I guy was very professional and treated me like we were friends. Both Gary and my F&I guy are veterans and I want to thank them again for their service. Do yourself a favor put down the adds and go see Gary at Cavalier Ford. Gary P. P.S Mr. Barry Schimmel was awesome putting this deal together and also a veteran, Thanks... read more
Business response:
Gary- Thank you so much for your wonderful review!
RecommendedI bought a used vehicle that had some cosmetic issues in two place , one of which was in definite need of being fixed. I was promised that both issues would be fixed. I got two quotes from where I live, both seemed extremely high. I sent these quotes to the salesman that had sold me the vehicle plus pictures of the two issues needing fixed. I said I would even bring it there but we needed to make arrangements as to when so I could get time off work...no response on that. Called about tags & plates for the vehicle talked to a... read more
Business response:
Wendy, we are deeply disappointed by your experience at AutoNation Ford Bellevue. If you'd like, please contact our General Manager at (425) 243-5203. We'd appreciate the chance to make your experience a positive one.
RecommendedHighly recommend using them to purchase your next vehicle. Tori was able to quickly assist me with finding my vehicle. She walked me through the entire process. Extremely professional and friendly. It didn’t feel like I was working with a salesman, but a friend. David P. discussed warranty and financing in the simplest terms which made it easy for me to understand. All around BEST experience for truck buying.
Business response:
Catherine- Thank you so much for your kind review!
RecommendedTook my car in to the body shop and my car was in and out in 2 days! The work was amazing and great customer service! Business is family owned and you are treated like family!
Business response:
Christina, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 6,068 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open on Monday at 9:00 a.m.
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