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Bill Brown Ford
- Livonia, MI
About this business
Location details
32222 Plymouth Rd, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
when buying a used car, if you have any issues they will not be willing to help you unless you got deep pockets full of cash. had issues they daybi drive it off the lot, called later that night & $75 just for them to look at it. this place is horrible. Expressway is the place I highly reccomend, bought several vehicles from Expressway & they've always been more than willing to help with any issues I had
RecommendedI always felt confident whenever I left after having service done at Crown Ford. They’re very professional and I know that the work is being done correctly. And of course they’re friendly. I highly recommend going to Crown Ford.
Business response:
Hank, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
when buying a used car, if you have any issues they will not be willing to help you unless you got deep pockets full of cash. had issues they daybi drive it off the lot, called later that night & $75 just for them to look at it. this place is horrible. Expressway is the place I highly reccomend, bought several vehicles from Expressway & they've always been more than willing to help with any issues I had
RecommendedI have to say Dory was such a huge help. my sister and I had to make an emergency flight to Ridgecrest due to my dad was in the hospital and I had to drive his truck home. a light was on the truck and when i checked in Dory was so helpful. she went to the truck and then went to the parts desk with me and told them what I needed. after we got the bottle Dory asked one of the mechanics to add it for me and reset the light. This is the best customer service I have ever had and in this situation it helped out so much. Dory thank... read more
My salesperson Jerome West was absolutely awesome on every aspect of the deal on purchasing our SUV. As far as management and ownership all they are concerned with is getting your money and moving on. Had to spend a complete extra day (overnight) because they didn’t check to see there was a recall on the 2020 Explorer I was buying. I was assured they would take care of compensating me for my lost work by management when I was called in and told I would have to stay overnight so the repairs could be done the next day. I live ... read more
RecommendedExceptional leadership and beautiful dealership facility.
Business response:
Thank you Danielle for your kind recognition of our leadership team and facility.
RecommendedVery professional and courteous staff. I wasn't waiting hour's for my vehicle to be serviced unlike other dealers I've been to. Super clean dealership!! They are very much following all safety guidelines during covid-19.
Business response:
Customer service is always at the heart of each and every interaction our team has. This is why we are so elated to hear that you had such a good experience at our dealership, Ron. Our staff is ready to serve you whenever needed!
RecommendedVery professional and courteous staff. I wasn't waiting hour's for my vehicle to be serviced unlike other dealers I've been to. Super clean dealership!! They are very much following all safety guidelines during covid-19.
Business response:
Customer service is always at the heart of each and every interaction our team has. This is why we are so elated to hear that you had such a good experience at our dealership, Ron. Our staff is ready to serve you whenever needed!
RecommendedHad oil change and tire rotation by appointment. Arrived on time and left in about 30 minutes. Fast, friendly service
Business response:
Thank you for your kind review! We appreciate your business and hope to see you again soon!
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 6,068 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open on Monday at 9:00 a.m.
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