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Bill Brown Ford

4.6
  • Livonia, MI

About this business

Location details

32222 Plymouth Rd, Livonia, MI, 48150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.66,068 reviews
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Summer Shapiro Sublett's profile image
Summer Shapiro Sublett 
recommend  Recommended
5 years ago

Best place to buy a new car! These guys, Shawn & Bill Peterson are the best there! This is our 3rd vehicle from there and I love coming in to a non pressured, honest and fair dealership. & Jason in finance is 10/10 nice, personable, knowledgeable & lays out everything so clearly. Not only did we enjoy our salesmen, but talking and wrapping things up in finance was so easy. You truly feel like they care there. 

Business response:

Thank you for choosing Cavalier, we appreciate your great review Summer! 

Jimmy Lee Niece's profile image
Jimmy Lee Niece 
recommend  Recommended
5 years ago

Just bought a Raptor from them, it was at the other store and they worked hard to get it transferred. Nathan the sales guy was very helpful. Terry the finance guy was very clear on all the paperwork and made sure I understood everything. 

Kayla Purdy's profile image
Kayla Purdy 
recommend  Recommended
5 years ago

Rene was amazing so helpful 

John Alban's profile image
John Alban 
5 years ago

Caught an employee going through my glove box and center console. management did nothing, and not even an apology 

Fermin Coronado's profile image
Fermin Coronado 
recommend  Recommended
5 years ago

Paula my service agent was on top of all my car maintenance needs. 

Barb Kennedy Blosser's profile image
Barb Kennedy Blosser 
recommend  Recommended
5 years ago

We had a great experience at Eby Ford. Alex Carder was our knowledgeable, no pressure sales person. Ask for Alex if you’re shopping for a Ford! And Jason in finance was great! 

Rebekah Rinehart's profile image
Rebekah Rinehart 
recommend  Recommended
5 years ago

This is my second car purchased from Jordan. Everything they advertised is true, stress and hassle free. Very transparent, and absolutely amazing customer service. I will be a customer for life!! Special thank you to Mike Banashak. 

Business response:

Rebekah, we appreciate your recommendation of our dealership! We hope you continue to choose Jordan Ford for all your vehicle needs! Take care! 

Dawn Ross Law's profile image
Dawn Ross Law 
5 years ago

I feel that Rountree Ford - Lincoln is selling cars that are LEMONS. On my attachment my Daughter’s car which I co-sign on begin to have problems. After the car was taken to Rountree for the first oil change and check the car started loosing oil. When we took it back we were told that it was going to cost $2,245.49 with an additional$111.52 for a sensor on the tire which non of this was found earlier. We called and left messages which we were never contacted by the Service Manager. On August 19, 2020, we were contacted by a ... read more

Business response:

Thank you for your feedback about your daughter's vehicle, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? -Kelly McMullen, General Manager kmcmullen@group1auto.com 

Kevin Moskey's profile image
Kevin Moskey 
5 years ago

Brought my 2020 F150 in for the third time to have the back up camera repaired. I was told when I dropped it off they were just gonna replace the camera because it was very common issue. I was then called and said they couldn’t get it to act up so there’s nothing they could do. I reminded the service advisor that he said he had ordered a camera. I then got a call back later saying oh thanks for reminding me we do have a camera for you. They replace the camera and the next day the first time I put it in reverse all the direct... read more

Business response:

Kevin, thank you for taking the time to bring our attention to your recent experience at our Service Center. It is discouraging to hear that you had anything less than a stellar experience here at Yankee Ford. We take our customers’ comments seriously so please reach out to Debbie Bly at (207) 615-7266 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care. 

Frequently asked questions about Bill Brown Ford

How is Bill Brown Ford rated?

Bill Brown Ford has a 4.6 star rating with 6,068 reviews. 

When is Bill Brown Ford open?

Bill Brown Ford is closed now. It will open on Monday at 9:00 a.m. 

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