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Bill Brown Ford
- Livonia, MI
About this business
Location details
32222 Plymouth Rd, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey stand behind the vehicles that they sell no matter if it’s new or used.
RecommendedJust bought my 4th mustang in the last 10 years and had the best buying experience here at Cavalier Ford. Danny our sales consultant, Lindsey the Sales Manager, and Jason the finance manager made sure the next time I myself or any of my family or friends need a new car we will be back to Cavalier. #customerforlife
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedThe people working there is there to help you and make sure you leave happy and very satisfied. Matthew and Richard...y'all the best.
Business response:
Boissie- Thank you for the wonderful review!
RecommendedRichard and MATTHEW WAS GREAT HIGHLY RECOMMENDED
Business response:
Mendez- Thank you for the wonderful review!
Vehicle stock #W14427 On 11/17 contacted D-Patrick about a 2015 Chevrolet Suburban LTZ 4x4. I ask 2x for the inspection report on the vehicle.The same day we test drove vehicle, vehicle had horrible shake that we thought might be a tire out of balance or tire belt separation. When we open the sun roof it stuck open and seal fell out. Trim panel by drivers seat belt falling off. Salesman was apologizing for the horrible shape of vehicle. Salesman said they were going to look into the issue and get it fixed. On 11/20 I contact... read more
Business response:
Joshua, we are checking into your feedback with our sales and service team, to see who you spoke with, and to see any miscommunications that may have taken place. However, we absolutely care about our customer's safety and thier family's. Our team, and ownership live in and support this community, and suggesting otherwise is blatently false. We do have vehicles for sale "as-is" and it seems this vehicle was clearly identified to you as such. These vehicles are typically pre auction and are properly identified and sold to fol... read more
RecommendedGary was great! Very friendly and personable. Finance was a breeze! Love this dealership
Business response:
Ashley- Thank you for the wonderful review!
RecommendedBen was the most personable and relatable sales person we’ve worked with in our search for a new car!
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
I don’t advise you guys to have an experience with the dealership’s service section. On Nov. 16, I bought a mustang convertible, the second day I realized that there is a noise on the passenger side while driving. Plus, there was a dent on driver door and minor scratches, which i did not see during test drive. That day I told salesman about the issue and, he said service could take care of the both things. I left the vehicle there, two days they were supposedly testing and solving the problem. When I left my car, its mileage... read more
Business response:
Servet - We would never use a guest's vehicle in the manner you described so as you can imagine, this feedback is concerning. We take claims like this one seriously and I think it would be best if we spoke directly. I will look for your contact information, however, please consider giving me a call as well. Thank you, Russell Lloyd - Service Director - 703-241-7200 Ext: 1342
RecommendedWe had a great experience at Cavalier. My husband and I enjoyed working with Ben and Matt. Thank you very much!
Business response:
JeriAnne- Thank you for the wonderful review!
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 6,068 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open on Monday at 9:00 a.m.
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