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Bill Brown Ford
- Livonia, MI
About this business
Location details
32222 Plymouth Rd, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedBought my car back in June and I couldn't be any happier with the car or the services
Recommendedura was great and told us everything we needed to purchase my first car
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedUra was great! She did everything she could to help out my nephew get into his first car. They were transparent in everything through the process!
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedBought my first car here. Great experience!
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedRichard and David were very helpful! Plus resourceful throughout the whole process!
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedThere service department is above all others. Called with a major concern and they promptly worked me in.
Business response:
Thank you for your kind review! We appreciate your business and hope to see you again soon!
I was there on October 3rd for an oil change and brake job. the technician who drove my vehicle through the wash and back to the front was not wearing a mask despite covid. I left messages for someone and sent emails but had no one return a call or message. I filled out the satisfaction survey and had someone call back but I was at work. returned his call within 15 minutes, left a message asking for a call back and nothing. I will not be returning to this dealership
Business response:
Kelly, we apologize for your experience and will be bringing it to our service management and to the rest of our teams attention. We do our very best to ensure everyone is keeping up with following our requirements to wear masks. I will follow up with our team and be sure that someone follows up with you. -Colin Wickstrom, Dealer Partner
RecommendedThis place deserves an award! Service writer Jeff is an Allstar! Old school fantastic customer service. The genuine kind where you know they will do what ever is necessary to get you back on the road for a fair price and know that it was done right.
RecommendedVery professional, courteous and got my vehicle serviced and on my way!!!!
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 6,068 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open on Monday at 9:00 a.m.
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